Desktop Support Engineer with Pharma domain Exp - Syntricate Technologies Inc
Durham, ME
About the Job
Required Skills:
- "Pharma Lab Benchtop Support – End user computing (EUC) - System administrator for Lab computers and equipment
- Must have experience in Transition of service from another supplier.
- Desktop support, Operating Systems support, Customer Service
- Knowledge & Experience with Microsoft OS and related technologies. Lab computers and equipment support experience
- Extensive knowledge of IT hardware and software.
- Strong knowledge on network troubleshooting.
- Knowledge & Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
- Knowledge of Linux a plus.
- Knowledge with SCCM Patching, Active directory, Antivirus tools etc. Must be proficient with imaging and creating images
- .Experience in Windows 10 deployment.
- Should have experience participating or leading an OS migration. Excellent written and oral communication skills Strong customer-service orientation.
- Understand customer service and service delivery.
- Understanding of ITIL processes and ServiceNow Tool.
Source : Syntricate Technologies Inc
