Desktop Support - TechDigital
Greensboro, NC
About the Job
Description
Application Support/Support Desk
This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.
Excellent Customer service skills
Excellent written and oral communication skills
Strong organizational skills
Strong interpersonal skills
Strong analytical ability to troubleshoot complex problems
Solid Microsoft environment knowledge
Solid understanding of TCP/IP and networking principles
Desire to learn and be part of a team
Application Support/Support Desk
This position performs analytical, technical, and administrative work in efforts to support local end-users, remote end-users, and production lines. Additionally, this position utilizes global processes and tools to achieve the end results. The Application Support Analyst goal is to achieve total end-user satisfaction for technical issues by possessing exceptional customer service skills, willingness to work overtime, and most importantly working as a team.
Excellent Customer service skills
Excellent written and oral communication skills
Strong organizational skills
Strong interpersonal skills
Strong analytical ability to troubleshoot complex problems
Solid Microsoft environment knowledge
Solid understanding of TCP/IP and networking principles
Desire to learn and be part of a team
Source : TechDigital
