Desktop Support (Oil and Gass Domain Knowledge Must) - ApTask

Job Title: Desktop Support (Oil and Gass Domain Knowledge Must)
Work Location: Annandale, VA (Onsite)
Position Type: Full Time Permanent
Relevant Experience (in Yrs): 5+ Years

Must Have Technical/Functional Skills:

• Strong knowledge of desktop/laptop hardware
• Good knowledge of Win 10, Win 11 & MS Office
• Knowledge of Mac OS is preferred.
• Understanding of daily operations and delivery processes
• Application / software installation and trouble shooting.
• Knowledge / exposure on ticketing tools (Service Now)
• Windows system administration
• Strong Troubleshooting Skills
• Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc.
• Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc.
• Understanding of active directory, networking
• Hardware, operating system &a mp; software knowledge
• Strong understanding of AMDB and CMDB architecture