Desktop Support Operator - BRMi
Vienna, VA 22180
About the Job
BRMi is seeking a Desktop Support Operator
**FT onsite in Vienna, VA**
Click here to learn about BRMi's culture.
Click here to see BRMi’s Glassdoor reviews
Qualifications:Interpersonal skills – advanced
Advanced customer service skills
C-Suite experience
Professional presence and maturity
Ability to work with other team members (Team first attitude)
Adaptability to a fast-paced environment
Technical Knowledge/Skills:
Troubleshooting Skills - intermediate
Oral/Written Communication Skills
Ticketing System experience (ServiceNow)
Windows 10/11 Experience
Experience with:
Microsoft Active Directory
Experience with desktop imaging technologies (MDT, LTI, ZTI)
Microsoft Office/365, Microsoft Outlook, Teams
HP, Canon, and Toshiba printer support
Nice to haves: A+ Certification, Windows 10/11 Certification, Citrix knowledge, awareness of the security of financial institutions, SCCM knowledge
** BRMi will not sponsor applicants for work visas for this position.**
**This is a W2 opportunity only**
EOE/Minorities/Females/Vet/Disabled
We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.