Desktop Support Technician at Avinya Infotech

Position: Desktop Support Technician

Location: Cincinnati, OH 45202

Work Type: Onsite 5 days

Type: Contract, long term

Start: ASAP

Interview: Video interview

Details:

This role if for someone with prior Lifecycle desktop support experience (Hardware Replacement, Windows Upgrades, PC Refresh, etc.) with experience supporting WIN7 / WIN10.

Qualifications:

• Key skills: Windows 7/10, Office 2013/O365, mobile device management.
• Hardware would range from desktops/laptops/workstations/ thin clients.
• Knowledge of ticketing platforms is key and knowledge of ITIL fundamentals is a plus.
• Prior experience Installing, configuring, and troubleshooting WIN7/10 desktops & laptops
• Excellent Customer Service skills