Desktop Support Technician - TEKsystems
Hicksville, NY 11801
About the Job
Description:
Skills & Job Responsibilities Looking for a PC Support resources who will be responsible for configuring computer devices, installing software for each user, deploying to users and walking users through the transition to their new device. Assist with resolution of any issues that arise. - Knowledge and understanding of Windows 10 v20H2 - Ability to review and understand Windows event viewer - Experience using remote management tools to support remote users - Knowledge of and experience using system management consoles - Strong knowledge of and experience working with various software - Experience in computer networking - Strong customer service skills
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
§ Medical, dental & vision
§ Critical Illness, Accident, and Hospital
§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)
§ Short and long-term disability
§ Health Spending Account (HSA)
§ Transportation benefits
§ Employee Assistance Program
§ Accrued Sick time
Skills:
Windows 10, remote support, Customer service, Technical support, Help desk support, Hardware, Imaging, Desktop, Office 365, Printers, Servicenow, Microsoft office, Desktop hardware, Outlook, O365, Troubleshooting, Sccm, Active directory, Windows, Ticketing system, Deployment, Hardware support
Top Skills Details:
Windows 10,remote support,Customer service,Technical support,Help desk support,Hardware,Imaging,Desktop,Office 365,Printers,Servicenow,Microsoft office,Desktop hardware,Outlook,O365,Troubleshooting
Additional Skills & Qualifications:
Skills & Job Responsibilities Looking for a PC Support resources who will be responsible for configuring computer devices, installing software for each user, deploying to users and walking users through the transition to their new device. Assist with resolution of any issues that arise. - Knowledge and understanding of Windows 10 v20H2 - Ability to review and understand Windows event viewer - Experience using remote management tools to support remote users - Knowledge of and experience using system management consoles - Strong knowledge of and experience working with various software - Experience in computer networking - Strong customer service skills
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
