Desktop Support Technician II at Strategic Systems
Atlanta, GA 30349
About the Job
Job Title: Desktop Support Technician II
Location: 4955 Mason Road Union City GA 30349
Duration: 6 Months contract to hire
Shift timings: M-F 8 am-5 PM.
Pay rate: $23/hr on w2
Job Description
The contractor Conversion Rate will be $23 please set that expectation with the candidate. Candidate must be able to accept conversion rate and the time of conversion of $23 Background, Drug, and Citizenship screening requirements: Per Federal Law, Marijuana is part of the drug screening process and not permitted even if authorized locally.
Deskside Support Role / Tech 2 role 4955 Mason Road, Union City GA 30349 | Candidates should have 3-6 years’ experience supporting PC Hardware and software.
Candidates should have good drive, be process oriented, likes to document, and has good people and team building skills Comfortability providing hands & feet support for Server and Network is a plus.
Experience supporting mobile data plans, mobile networks, and devices is a plus. Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups. Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches. Escalates problems and issues to a higher level of support if unable to resolve.
Represents CompuCom in a professional and businesslike manner and communicates effectively with customers and associates. Interacts with customers, responding to routine technical questions or request for information.
Top 2 Skills Deskside Support, and Customer Service, Work hours - M-F 8 am-5 PM.
Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call. A+ certification is a plus, experience a minimum of 3 years.