Desktop Support Technician - Motion Recruitment Partners, LLC
Jacksonville, FL
About the Job
Our client is looking for a Desktop Support Technician for a 3-month contract in Jacksonville, FL, 49512.
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses
Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
Applicants must be currently authorized to work in the US on a full-time basis now and in the future.
Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses
Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment.
Contract Duration: 3 months
Required Skills & Experience
- 2-5 years of related desktop and/or deskside support experience
- Experience with asset management
Install, move, add, and change - Experience working in enterprise environment
- Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience
- Excellent customer service skills
- A+ Certification
- Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware
- Maintain, analyze, and troubleshoot, software and computer peripherals
Ability to setup, configure and add all hardware - Assure that all tickets requiring follow up work and/or calls receive appropriate attention
- Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer's site
- Back up and burn end user data
- Assist in developing and documenting improvements to current processes
Assist other coworkers in resolution of end users' technical issues across the program - Assist Site Leader in the execution of established processes and escalations
- Ability to handle multiple projects
Source : Motion Recruitment Partners, LLC