Desktop Support Technician - Murtech Consulting
Rutland, VT
About the Job
Desktop SupportTechnician
Location:Rutland, VT 05759
Pay Rate:$20.00/HR W2(Increase to $23/hour upon hire)
Hours:Full time, M-F,8am-4:30pm
Duration:Contract-to-Hire
Description:
- Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks
- Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
- Documents, maintains, upgrades, or replaces hardware and software systems.
- Supports and maintains user account information including rights, security, and systems groups.
- Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
- Network connection issues, track network connections back to network switches.
- Escalates problems and issues to a higher level of support if unable to resolve.
- Represents company in a professional and businesslike manner and communicates effectively with customers and associates.
- Interacts with customers, responding to routine technical questions or request for information.
Qualifications:
- Candidates should have 3+ years’ experience supporting PC Hardware and software
- Comfortability providing hands & feet support for Server and Network is a plus.
- Experience supporting mobile data plans, mobile networks, and devices is a plus.
- A+ certification is a plus
Source : Murtech Consulting
