Desktop Support Technician - Murtech Consulting
South Plainfield, NJ
About the Job
DesktopSupportTechnician
Pay Rate:$24.00/HR W2
Hours:M-F,8am-5pm
Location:South Plainfield, NJ 07080
Duration: 1 month
Description:
- Working on tickets submitted through the helpdesk that will range from hardware, software, peripheral, network (not advanced) support to start.
- Mostly level 2 tickets working with our helpdesk and remote teams for incidents that require hands on.
- Tickets, hardware and software troubleshooting
- Troubleshoot system, office, hardware, and business applications
- Monitor calls, incidents and requests using client provided ServiceNow tool
- Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware.
- Monitor calls, incidents and requests using client provided Service Now tool
- Troubleshoot system, office, hardware, and business applications
- Supports and maintains user account information including rights, security, and systems groups.
Skills:
- Desktop Support (Win10 and Office 365)
- Candidates should have2 years ofexperience supporting PC Hardware and software.
- Troubleshooting skills with hardware and software
- Ability to setup, configure and add hardware.
- A+ certification isa preferred.
- Must be able stay focused, working independently
- Great Customer Service
- Time management
Source : Murtech Consulting