Development Associate, Transformational Giving - Lucile Packard Foundation for Children's Health

ABOUT THE FOUNDATION 

• Manage the VP’s calendar, negotiate the needs of others requesting time with the Vice President, and resolve scheduling conflicts with limited or no consultation, preparing the Vice President for meetings, and preparing agendas and materials as needed. 
• Coordinate in person internal and external meetings and Hospital tours, setting agendas, booking conference rooms, arranging catering and travel arrangements, preparing and disseminating meeting materials, and providing AV support. 
• Help plan and circulate agendas for team meetings, take notes, and track action items.
• Build a network of relevant contacts at the Children’s Hospital and School of Medicine and stay informed of current university initiatives and activities. 
• Help maintain processes for storing, tracking, and sharing information.
• Process expense reimbursements for the Vice President.
• Assist the Vice President with preparing gifts (cards, flowers, etc.) for donors.

• Support the portfolio of the Vice President through strategic development (donor related tasks, event mailing lists, etc.).
• Enter the Vice President’s correspondence with donors and meeting summaries into the database. 
• Help process and document donor gifts. 
• Assist with donor and event briefings as needed.
• Help document and track board engagement activity.
• Coordinate mailings and pledge reminders to prospects and donors.
• Ensure strategic donor engagement by reviewing with the Vice President their donors listed to receive mailings and event invites. 
• Retrieve and update information about and engagement with prospects and donors, request assignments, and generate reports. On a weekly basis, review proposal status and portfolio changes. 
• As assigned, conduct research on prospects and donors, in coordination with the Prospect Research Team. 

• Work with the Transformational Giving team and Special Events team on tasks for donor events as needed. 
• Coordinate and execute Transformational Giving donor events not supported by the Special Events team. 

• Support donor facing communications for VP.
• Recommend new approaches, procedures, and processes to effect continual improvements in efficiency of department and services performed. 
• Support administrative and logistical team activity as needed.

• This role requires attendance in office a minimum of two to three days per week and as needed by donor activity.
• Associate or Bachelor’s Degree or equivalent work experience. 
• 2+ years directly related work experience, including experience in the development industry and/or experience in a support role.
• Demonstrated ability with Microsoft Office suite, especially Outlook, Word and Excel or the ability to quickly learn the suite through courses and online videos.
• Knowledge of database systems, for example Raiser’s Edge, Salesforce, or the ability to quickly grasp new computer databases.

• Self-Starter with a Donor-Centric Mindset: Ability to exercise good judgment with a customer-service mindset and judgement to handle confidential and sensitive information with the utmost discretion. 
• Growth Mindset: A growth-based mindset, openness to feedback, and desire to take leadership and growth opportunities for professional development.
• Efficiency, Organization, and Attention to Detail: Ability to work efficiently, multitask, prioritize quickly, meet deadlines, and achieve goals using an exceptional attention to details.
• Adaptability and Flexibility: Ability to work effectively in a fast-paced environment. Ability to take initiative, work independently in a team environment, and be adaptable in the face of changing priorities. 
• Relationship Builder and Clear Communicator: Excellent interpersonal and communication skills and ability to interact with a wide range of people.
• Early adopter of tech; able to make recommendations and introduce new ideas. 
• Sound judgement and the ability to exercise discretion with confidential information. 
• A genuine interest in children’s health, a strong desire to work in a development environment, and knowledge of the Development Life Cycle.

• Generous leave, including PTO, holidays, Summer Fridays, and a sabbatical (after 7 years of employment) 
• Annual bonus
• Retirement plan + employer match
• Premium Medical and Dental coverage
• FSA + dependent care FSA
• Employer-paid life insurance
• Legal services plan 
• Commuter Benefits, including CalTrain “Go Pass” Program
• 4-week paid maternity and paternity leave for new parents
• Stipend for home office and mobile phone
• If remote, frequent opportunities to visit our beautiful HQ in Palo Alto 

• Conduct ourselves in a manner that garners trust and respect from others.
• Foster a welcoming and supportive environment for our team members and community. 
• Acknowledge and appreciate the dignity, expertise, experiences, and contributions of each other.
• Approach others with an open mind, compassionate heart, actively listening to their perspectives.
• Foster effective teamwork and encourage collaboration amongst our team and constituents. 

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