DevOps & Cloud Manager - Rise Services, Inc.

ABOUT THE COMPANY

Direct Care Innovations (DCI) is a Software as a Service (SaaS) provider offering a state-of-the-art business management platform designed uniquely for Medicaid service providers. Our software gives providers the power of their data through automation to reduce overtime, increase utilization, and control their budget. This allows us to achieve our mission of providers being able to put money back in the hands of direct care workers. Among many benefits to working here, we offer medical, dental, and vision coverage, generous paid time off, and incentive bonuses to those who qualify. All of this makes DCI a great and fulfilling place to work.

OVERVIEW AND ESSENTIAL JOB FUNCTIONS

The DevOps & Cloud Manager will lead a team of engineers and ensure the smooth and efficient functioning of our Azure and AWS cloud infrastructure. The DevOps & Cloud Manager will work closely with the software development, data, and QA teams to develop and maintain infrastructure code and pipelines.

• Develop and implement a strategic plan for the Cloud & DevOps Operations department, aligning with the company's goals and objectives
• Hands-on implementation and management of continuous integration and deployment pipelines using Azure DevOps, Jenkins, and other relevant tools
• Hire, mentor, and build a high-performing team of cloud and DevOps engineers, fostering a culture of collaboration and continuous improvement
• Collaborate with cross-functional teams to ensure seamless integration of cloud infrastructure and application development processes
• Ensure the security, reliability, and scalability of the cloud infrastructure through regular monitoring, maintenance, and optimization
• Design and implement a zero-downtime deployment strategy, ensuring high availability and fault tolerance across all systems
• Stay up-to-date with industry trends and emerging technologies to proactively identify opportunities for improving efficiency, reducing costs, and enhancing system performance
• Establish and maintain strong relationships with key stakeholders, including vendors and internal teams, to ensure timely delivery of projects and effective issue resolution
• Leverage Infrastructure as Code (IaC) tools like Terraform, Ansible, Chef, and Azure ARM templates to automate infrastructure provisioning and management
• Monitor, analyze, and report on key performance indicators (KPIs) for the Cloud & DevOps Operations department, driving continuous improvement initiatives
• Develop and maintain documentation and training materials to support knowledge sharing, onboarding, and skill development within the team
• Participate in the IT On-Call rotation
• Travel as needed to support company requirements
• Foster a culture of innovation, collaboration, and continuous learning within the team, promoting the adoption of DevOps best practices across the organization
• ALL DCI employees will be vigilant to support the positive compliant cybersecurity company posture by familiarizing themselves with all policies, procedures, standards, and guidelines and act accordingly. In addition to the cybersecurity requirements of all positions at DCI, the Devops team will support the secure design, development, security installation / configuration, and remediation of computer hardware, software, systems, networks, printers, scanners, and cloud properties. Additionally, these positions will support the proper conduct of incidents, responses and investigations.

REQUIRED KNOWLEDGE AND SKILLS

• Azure
  • App Services
  • Azure Web Jobs & Functions
  • Redis
  • Service Bus
  • Azure SQL
  • Azure Active Directory
  • Azure DevOps
  • App Insights
  • Logic Apps
  • API Manager
  • ARM templates and BICEP
• AWS
  • S3
  • IAM
  • Lambda
  • SES
  • Route 53
• Atlassian Products (Jira, Bitbucket, Confluence, etc.)
• Jenkins
• Virtual Networking, Security, and Firewalls
• Familiarity with Azure CSP subscriptions a plus
• PowerShell or similar scripting languages for orchestration of cloud operations.

MINIMUM QUALIFICATIONS

• Bachelors or Masters degree in CS/CE or equivalent work experience
• 3+ years experience managing cloud based infrastructure
• 4+ years experience utilizing at least one scripting language, preferably PowerShell, Python, or Bash
• At least 2 years of experience managing a leading Cloud Services environment, i.e., AWS, Azure, or GCP
• Understanding of Zero Downtime Deployment strategies, including Canary and Blue / Green Deployments
• Excellent verbal and written communication skills
• Critical thinker and problem-solving skills
• Good time-management skills

DCI is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you require reasonable accommodation for any part of the application process or hiring process, please submit your request through one of the following methods listed below:

(a) Dedicated fax 866-268-8885
(b) Dedicated email hrdept@riseservicesinc.org DISABILITY ACCOMMODATION REQUESTS ONLY
(c) US mail - 4554 E Inverness Ave Mesa, AZ 85206- Attn Human Resources
(d) Dedicated phone 1-866-242-2714 Option 1 (Employment Opportunities) DISABILITY ACCOMMODATION REQUESTS ONLY