DeWALT Service Technician at Black & Decker (U.S.) Inc.

Come make the world and accelerate your success.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job:  

As a DeWALT Service Technician, you’ll be part of our Product Services team working as a on-site employee.    You’ll get to:   

• Handle simple repairs to all portable electric and pneumatic tool, light construction equipment, & outdoor products.
• Troubleshoot tool failure--fully or partially disassembling unit to examine components for wear/defects and replacing parts that are worn or defective. 
• Assist with maintenance of shop equipment and maintains clean and safe work environment.
• Properly inspect tools and equipment for safe operation prior to use, returning tools in good condition to appropriate storage area after use.
• Complete work orders using repair parts and labor to include pricing and pertinent customer information.
• Manage inventory by ensuring accuracy with parts and accessories.
• Other duties as assigned.

The Person:  

• You love to learn and grow and be acknowledged for your valuable contributions. You’re not intimidated by innovation. Wouldn’t it be great if you could do your job and do a world of good?  In fact, you embrace it. You also have: 
• Ability to interpret mechanical diagrams, wiring schematics and printed servicing data.
• Knowledge of electricity principles and air flow as it applies to a power source for power tools.
• Ability to diagnose mechanical and electrical faults in power tools and equipment. 
• Ability to perform simple mathematical calculations.
• Goal driven mentality.  You like to meet and maintain daily/weekly/quarterly productivity goals without sacrificing quality.

The Details:

• You’ll receive a competitive salary and a great benefits plan including:
• Medical, dental, life, vision, wellness program, disability, 401(k), Employee Stock Purchase Plan, paid time off, and tuition reimbursement.
• Discounts on Stanley Black & Decker tools and other partner programs.

And More:

• We want our company to be a place you’ll want to be – and stay. Being part of our team means you’ll get to:
• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera®, and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity, and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back, and sustainable business practices.

What’s more, you’ll get that pride that comes from empowering makers, doers, protectors, and everyday heroes all over the world. We’re more than the #1 tools company. More than a driving force in outdoor power equipment. More than a global leader in industrial. We’re visionaries and innovators. As successful as we’ve been in the past, we have so much further to go. That’s where you come in. Join us!
 

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All qualified applicants to Stanley Black & Decker are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran’s status, or any other protected characteristic.