DHHS Project Manager- Senior-Hybrid - Novalink Solutions LLC

Key Responsibilities

• Work closely with the EHR Program Director, EHR PMO Manager, Application Manager, and other project managers to coordinate activities.
  
• Assist the EHR PMO Manager and Application Manager with the development of business cases for approval by the Information Technology Board and Governance (ITGB)
  
• Ensure coordination and communication between NCDHHS and the Office of the State Chief Information Officer (CIO), Department of Information Technology, and the DIT/Enterprise Project Management Office (EPMO)
  
• Experience with Health Information Technology (HIT) projects with an emphasis on clinical information systems and healthcare application interoperability
  
• Highly proficient knowledge of PMI standards for project management is required, experience with Waterfall and Agile methodologies preferred.
  
• Develop and maintain project plans according to State and NCDHHS IT project management methodology; must be familiar with Microsoft Project and MS SharePoint. 
  
• Maintain the scope, schedule, and quality of the project in their specific application areas.
  
• Must have In-depth knowledge of IT project management, IT project budgeting, costing, QA methodologies, processes, and standards.
  
• Familiarly with IT procurements and vendor/contract management
  
• Advise and coach team members by providing guidance on project issues, key success factors of the project, and lessons learned.
  
• Set clear expectations for team members.
  
• Organize resources within the organization.
  
• Identify and manage issues and risks, assuring appropriate resolution/escalation and mitigation strategies are documented, and status tracked.
  
• Develop project plans and project artifacts.  
  
• Assist the business with the development of business cases for governance approval.
  
• Maintain project schedules and budgets.
  
• Assist as a stakeholder support liaison for their areas assigned.
  
• Identify and work with the team to troubleshoot issues.
  
• Guide workflow design, system build and test, and analyze other technical issues associated with various vendor applications.
  
• Serve as a liaison between organizational needs, vendor staff, and Epic implementation staff.
  
• Maintain regular communication with Epic and vendor staff representatives, including participating in weekly project team meetings.
  
• Work with Epic representatives, vendor staff, organization, and end users to ensure the system meets the organization's business needs.
  
• Develop an understanding of operational needs to set the direction for the organization's workflows.
  
• Participate in the coordinating of training for end users as needed.
  
• Support Epic and third-party vendors with coordination of system and end user testing
  
• Review the status of projects and issues on an ongoing basis with leadership.
  
• Hold weekly communications with team members to discuss the status of deliverables, shared issues, end‐user concerns, budget, and upcoming milestones.
  
• Develop reports for executive management review, and effectively communicate project status and deliverables to leadership.
  
• Must have strong conflict resolution and management, excellent creative thinking and problem-solving skills, and attention to detail, analytical thinking and organization skills. 
  

Requirements

Qualifications Type Category Qualification Description Competency Required Skills Others Help desk support Help desk Novice (1-3 Years) No Skills Others Communication skills both verbal and written Novice (1-3 Years) No