Dictation and Transcription Help Desk Specialist - Ladgov Corporation
Bethesda, MD
About the Job
Job Title:Dictation and Transcription Help Desk Specialist
Location: NIH Clinical Center
Key Responsibilities:
Location: NIH Clinical Center
Key Responsibilities:
- Serve as the primary contact for technical issues related to the Dolbey Fusion Voice dictation system.
- Troubleshoot and resolve technical problems for both healthcare providers and transcriptionists.
- Provide and maintain personal equipment for troubleshooting dictation and transcription systems, including access to necessary IT tools.
- Coordinate with NIH IT staff to address more complex system-related issues.
- Provide training and ongoing support to clinicians and transcriptionists on dictation and transcription software usage.
Qualifications:
- High school diploma or equivalent; IT support experience preferred.
- Strong technical troubleshooting skills.
- Familiarity with dictation and transcription software is a plus.
- Excellent communication skills and ability to provide clear instructions.
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Source : Ladgov Corporation