Digital Delivery Director - ServiceNow at HCLTech

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 219,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. ( )

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you'll thrive in, then you're in the right place.

We are looking for a highly talented and self- motivated Digital Delivery Director to join us on our journey in advancing the technological world through innovation and creativity.

Job Title: Digital Delivery Director 

Job ID: 2458554

Position Type: Full Time Employment

Location: Bay area, California USA (Onsite)

Must have Experience: (What HCL Tech is Looking for in Background)

• Experience as a Delivery Director managing multiple digital transformation programs (modernization, data & analytics, GENAI and SAAS ServiceNow platform experience.)
• Experience with ASM (Application Service Management) & agile AD developments
• Experience with serviceNow, Data Analytics, Cloud Migration
• Experience with Building Solutions & Preparing Solutions (Not as an Architect) But a true Service Delivery Director
• Experience Managing & maintaining relationships with CIO/CXO/ EVP Level.
• Experience managing a team size of 200 now that will help grow to 500 (Global team spread across multiple GEOs)
• Experience in planning & structuring team.
• Experience managing 30 million revenue and Above
• Experience managing P/L (Profit & Loss)
• Experience managing Risk with CIO & CIO & EVP level and team
• Experience managing 2-3 direct reports that will grow as the person grows the team.
• Worked in Service Now ecosystem from any System integrators

Qualification

• At least 20 years of experience in selling IT Services in Tier-1 or Tier-2 competitive organizations.
• Strong knowledge of global delivery model and methodologies
• Ability to present and interact at CXO levels and have consultative sales capability.
• Should have managed a multi-million USD account, across various geographies.
• Strong Account Management - building and managing client relationships at the CXO level.
• One of the key responsibilities is strategic growth.
• Should be experience in an entirely customer-facing role.

Pay Range in Bay Area, California

Base Salary: $175,000 - $190,000 + Bonus Structure

In addition, this position qualifies for benefits like health insurance, paid time off (PTO), 401(K). Exact compensation may vary based on skills, experience, education, and/or to comply with federal or state law.

How You'll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Equality & Opportunity for All

Representing 165 nationalities across the globe, we pride ourselves on being an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law.