Digital Enterprise Design Manager - Remote - CRH Americas

Job ID:  500943

Exempt

Oldcastle Infrastructure™, a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We’re more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We’re a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we’re leading the industry with innovation and a safety-first mindset.

Job Summary

Oldcastle Infrastructure (OI), as part of CRH’s Infrastructure Products Group (IPG), is a global manufacturing leader of utility infrastructure products.  Our goal is to be the most efficient producer of engineered systems and our customers’ strategic partner of choice. A crucial part of OI’s journey is the investment in new digital tools including a new ERP.  With a modern, common platform, OI will unlock the benefits of its scale, deliver a better customer experience, and build a foundation for continuous process improvement. 

The Digital Enterprise Design Manager has accountability for the assigned application design, user role definitions, validation, production of training documentation and hand over to the deployment team.  They will work with OI’s Systems Implementation consultants and other leaders and SMEs to coordinate interdependencies, find synergies, and ensure a scalable design that aligns with OI’s capabilities roadmap.

Job Responsibilities

• Own the overall business process design for assigned application(s)

  • Manage multiple design team members to deliver projects across business areas

  • Understand the OI’s business processes, challenges, and opportunities, so they are represented during the design workshops

  • Work with business leaders to identify needed subject matter experts (SME’s)

  • Participate in workshop prep activities and scheduling

  • Participate in workshops and provide input based on expertise and experience

  • Review and approve key design decisions

  • Review and provide input for any system gaps leading to customization, and present them to the Director of Design

  • Assist in designing security roles and security role testing

  • Direct and support technical design

• Own the system validation results and training documentation

  • Assist team in identifying and developing end to end test scenarios and assist in identifying testers for System Integration Testing (SIT) testing

  • Identify data validators from the business for data validation

  • Review and accept/reject test results

  • Approve training / documentation

• Be a visible advocate for organizational change & sustainability

  • Assist organizational change management (OCM) team in identifying change agents and trainers in their process areas

  • Participate in and guide OCM activities e.g., change impacts, training

  • Advise data & analytics team on adoption metrics and management reports

  • Support design & implementation of steady-state governance and change management model

Job Requirements

• 5+ years of experience working in various business processes in a manufacturing industry

• 3+ years of managing teams

• Experience leading complex projects that affect multiple functions

• Ability to manage multiple projects at one time

• Hands-on experience working with IT on projects

• Process improvement knowledge gained while working in an organization undergoing a significant operational culture shift

  • Creation and improvement of processes that demonstrate ease of doing business internally and externally

  • Development and implementation of process adherence and data quality adoption metrics

• Strong interpersonal and organizational influencing skills

  • Ability to communicate in a simple, articulate, thoughtful manner to varying audience levels

  • Innovative spirit to work cross-functionally in developing improvement ideas

  • A pleasant, likeable manner while accomplishing challenging results

• Bachelor’s Degree in Business/related discipline

• Travel: Up to 50% 

What CRH Offers You

• Highly competitive base pay
• Comprehensive medical, dental and disability benefits programs
• Group retirement savings program
• Health and wellness programs
• A diverse and inclusive culture that values opportunity for growth, development, and internal promotion

About CRH

CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.

If you’re up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest!

Oldcastle Infrastructure, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/Disability--If you want to know more, please click on this link.