Digital Marketplace Manager – Online Marketplaces & Third-Party Exchanges - Metagenics

About Metagenics

Metagenics believes in helping people live happier, healthier lives by realizing their genetic potential. It’s why, when we defined Metagenics’ Mission, Values, and Vision, we started with our company’s own DNA. United by purpose and core values (Integrity, Authenticity, Respect, Diversity & Inclusion and Healthy & Happiness) the Metagenics’ team is dedicated to providing effective nutritional products and solutions, for healthcare professionals.

People Culture First

We believe the way we do business is as important as the business we do; that a company in the nourishment business should nourish its people, too. So, we incorporated healthy, sustainable care into every dimension of our culture. Our diverse and expansive team are a prime example of the power of a people-first approach. We know first-hand, when an organization prioritizes internal growth and fosters empathy, its people come together to set an example of what the world can become.

The Role

The Digital Marketplace Manager will be responsible for managing and nurturing strategic partnerships with online marketplaces and third-party exchanges through a joint business planning process an in alignment with category specific growth strategies aligned to the annual operating plan (AOP). This role focuses on operational excellence to ensure effective digital media deployment in collaboration with the Director of Digital Marketing. The individual will serve as the primary liaison with key marketplace partners, managing contract negotiations, terms, inventory, channel enforcement, forecasting, and partnering with the supply chain for demand planning.

This position will provide insights, competitive intelligence, surface and quantify additional category growth opportunities on platform to the commercial team and support the brand team in defining goals and objectives specific to each platform. Additionally, the Digital Marketplace Manager will be accountable for conducting weekly business reviews with key partners and reporting performance, risks and opportunities to the executive leadership team.

Key Responsibilities

Marketplace & Partner Management:

• Serve as the key point of contact for online marketplace and third-party exchange partnerships.
• Manage contract negotiations, terms, and ongoing agreements with marketplace partners.
• Oversee inventory management, demand forecasting, and channel enforcement to ensure proper execution across platforms.
• Partner with supply chain teams to ensure effective demand planning and inventory forecasting.
• Lead weekly business reviews with each partner to ensure operational excellence and performance alignment.
• Identify potential new or underserved marketplaces
• Lead an effective ad and on-platform media strategy in alignment with Metagenics Global Brand and Category strategy

Operational Excellence:

• Collaborate closely with the Director of Digital Marketing to ensure seamless digital media deployment and effective campaign execution.
• Monitor and communicate competitive insights on marketplace activities, offering strategic recommendations to the commercial and brand teams.
• Ensure channel compliance with internal policies and maintain a strong focus on achieving key performance indicators (KPIs).

Cross-functional Collaboration:

• Partner with supply chain, brand, and commercial teams to align goals and strategies with marketplace performance.
• Provide data-driven insights and performance reviews to stakeholders, contributing to the overall commercial strategy.
• Support the brand team in defining objectives specific to digital marketplaces, ensuring that each platform contributes effectively to broader business goals.
• Play a pivotal role in go-to-market marketplace strategy for new product launches

Travel:

• Occasional travel required to meet with key partners and stakeholders (up to 10%).

Basic Requirements

Experience / Training / Education

• A minimum 5+ years’ experience managing a third party marketplace
• A minimum of 5+ years’ experience in a commercial leadership role preferred
• Proven experience in managing strategic partnerships with online marketplaces and third-party exchange and leading comprehensive joint business plan creation.
• Strong negotiation and contract management skills.
• Deep understanding of digital marketing and the operational requirements for successful digital media deployment.
• Ability to collaborate cross-functionally, especially with marketing, supply chain, and brand teams.
• Strong analytical skills, with the ability to provide competitive insights and strategic recommendations.
• Excellent communication skills, both verbal and written.
• Intermediate knowledge of Microsoft Office suite required
• Bachelor’s degree in business or related field, or equivalent experience strongly preferred
• A Scientific or Medical background is a plus

 Knowledge of

• Metagenics products highly desirable
• eCommerce and ERP systems
• Internal processes and procedures for planning, inventory, accounts receivable, and collections
• Customer service, distributors, and front-office procedures
• Good communication skills with the ability to attract and retain quality employees
• Familiar with a variety of the field’s concepts, practices, and procedures
• Knowledge of nutrition/health food industry a plus

 Skills/Abilities

• Vast strategic skill set including product bundling, vertical markets, brand management, E-commerce
• Excellent planning and problem-solving skills
• Uses independent and decisive judgment in directing and managing staff activities

Compensation

The current range for this role based out of Aliso Viejo, CA is $121,000/yr. to $150,000/yr.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.  

This role may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Health and Wellness:

• Medical, dental, vision
• Annual employer HSA (Health Savings Account) funding for eligible employees who elect an HSA medical plan
• STD, LTD, Basic Life AD&D coverage
• 401k + employer matching
• Free mental health resources through wayForward
• Vacation and Sick Time
• 2 Volunteer Days off per year
• Emergency evacuation time off
• 11 paid company holidays
• 1 Floating holiday to celebrate your birthday or important religious/holiday to you
• Quarterly product allowance to use towards your favorite Metagenics products!
• Product discount
• Peer to peer recognition programs & more!

A minimum of three workdays per week are to be conducted at the Aliso Viejo office (25 Enterprise Ste 200, Aliso Viejo, CA 92656).  We will also consider candidates who are out-of-state that are able to work remote, across different time-zones depending on the right experience and fitment for this position. 

Learn more about how we help patient live happier and healthier lives here: https://www.metagenics.com/join-our-movement

Metagenics, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Metagenics takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.

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