Digital Payments Product Owner at TEKsystems
New York, NY 10001
About the Job
Must have Skills
- Must have PO experience in owning the Zelle product
- BANKING EXPERIENCE IS A MUST, credit union preferred
- Real time payments experience a must.
- Any account opening experience also preferred.
- Analytics engine (i.e. Google Analytics), must be proficient in Microsoft Suite, Verafin, Biocatch
Description:
Responsibilities Include:
- Develop a deep understanding of current and future needs of stakeholders for their digital products.
- Collaborate with the team and stakeholders to create a product roadmap.
- Lead the product vision and be an advocate for the product to leadership and the stakeholders to ensure the end-to-end delivery of desired product.
- Capture, summarize and organize stakeholder needs and goals in clear and concise themes, epics, and user stories in a product backlog through research, interviews, strategic goal setting and product guides.
- Ability to tell a clear story, create personas to provide the clear vision of the product, including acceptance criteria and definition of done to each increment of a product. Identify and map out project dependencies to inform the necessary sequence of development.
- Demonstrated understanding of and experience using Agile processes and methodologies.
- Understand their critical role and participation within team ceremonies to ensure product vision is communicated and understood.
- Accountable for defining user stories (requirements) and participating in scrum team meetings to ensure delivery of product enhancements.
- Acts as liaison and primary communicator between stakeholders and development team members making sure there is buy-in from stakeholders on all major decisions and strategies as well as clear instructions and deliverables for the developers.
- Must partner with contact center, deposit operations, MX, Technology, and other relevant areas on process and monitoring results and recommendations.
- Responsible for managing third party and vendor relationships and accountability on deliverables.
- Resolve conflicts and problem solve within the team, vendors and collaborating areas.
- Ability to plan for future work while maintaining the current delivery with rapidly changing priorities.
- Drive product development by conducting market research, understanding consumer behavior, aid in the creation of journey maps and assess the competitive landscape.
- Build, test and maintain client digital acquisitions and banking platforms.
- Responsible for strategies and implementation of tools and processes to mitigate fraud and ensure compliance with Customer Identification Programs.
- Introduce technology, reports and processes that will support the prevention of fraudulent activity and limit risk/exposure to the client in the digital space.
- Understands market trends, including industry, competitive, and technology trends related to digital wallet/digital payment such as contactless payment, real time payments, and other emerging technologies.
- This teammate will manage and coordinate the analysis and review of digital, online, and mobile transactions to limit fraudulent activity and reduce chargebacks, while promoting emerging payment technologies for the client
Skills:
Agile, Jira, Agile methodology, Product management, Digital, Sprint, payment application, Zelle, real time payments
Top Skills Details:
Agile,Jira,Agile methodology,Product management,Digital,Sprint,payment application,Zelle,real time payments
Additional Skills & Qualifications:
Must be a strong communicator that can drive products from inception through production. Provide recommendations, ideas, best practices to the team.
Experience Level:
Intermediate Level
o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.