Digital Platform Operations Manager - Law Firm-90% Remote -El Segundo, CA - Stealth Recruiting Services

Job Description

Note: This position is 90% remote, reporting to the El Segundo, CA office.

About Our Client

Our client is a leading legal resource provider, offering a suite of digital tools, comprehensive educational materials, and AI-driven solutions to professionals in the legal industry. They are dedicated to ensuring their operations run efficiently while maintaining a high standard of service to their subscribers.

Job Description

• Oversee daily operations, financial reporting, and compliance functions.
• Lead data reporting, tracking, and automation efforts to improve workflow.
• Maintain and upgrade existing data tracking systems.
• Create a dashboard for key performance indicators (KPIs) for leadership.
• Implement automation tools to reduce manual workload and streamline processes.
• Provide support for customer service as needed, integrating AI tools to enhance efficiency.
• Ensure compliance with education provider requirements and legal standards (CA State Bar, HRCI, SHRM, etc.).
• Manage financial functions, including budget performance, subscription management, and sales tax compliance.
• Collaborate with marketing to oversee campaigns and develop outbound strategies.
• Administer marketing software and automate customer engagement processes.

Qualifications

• Bachelor’s degree in Business, Finance, Marketing, or related field.
• 5-7 years of experience in operations management, with expertise in finance, marketing, and compliance.
• Strong data management, reporting, and analysis skills.
• Knowledge of IT security and compliance best practices.
• Experience with marketing automation tools (e.g., HubSpot) and customer platforms (e.g., Intercom).
• Excellent organizational and leadership skills.
• Strong analytical and communication abilities.

Why is This a Great Opportunity

• Join a forward-thinking company that values innovation and efficiency.
• Take on a leadership role in a dynamic, small team environment.
• Contribute to impactful projects that directly influence the company's growth.
• Enjoy a flexible, primarily remote work setup.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance