Digital Workflow Manager - RadNet

Artificial Intelligence; Advanced Technology; The very best in patient care.  With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience.  When you join RadNet as a Digital Workflow Manager, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21^st century and align all stakeholders- patients, providers, payors, and regulators achieve the best clinical outcomes.

You Will:

• Focuses on the design and implementation of digital forms throughout RadNet.
• Demonstrates an ability to convert an analog workflow into a digital workflow.
• Works closely with the Clinical Systems Team in testing and rollout of new digital forms.
• Works side by side with both colleagues and other leadership on projects.
• Lead a team of Digital Workflow Specialists in developing and maintenance of digital forms to support various internal processes, ensuring accuracy, usability, and compliance with company standards.
• Effectively communicate information and provide appropriate guidance, consultation, and recommendations to the personnel.
• Conducting training sessions for RadNet Management on downline training and communication, encompassing new hires, IT teams, and acquisitions as necessary.
• Coordinate and oversee form development projects from initial requirements gathering to final implementation, ensuring timely delivery and adherence to project milestones.
• Work closely with RIS Support/Engineers, Clinical Systems Team, QA teams, and other stakeholders to define form specifications, resolve design challenges, and improve form functionality.
• Collaborate with the QA team to implement rigorous testing protocols for all forms, ensuring they are error-free and function as expected across platforms.
• Provide support to end-users for digital form issues, troubleshoot problems, investigating all systems throughout the workflow and implement solutions as needed to enhance the user experience.
• Regularly advocate the effectiveness of digital forms and identify areas for improvement based on feedback and performance data.
• Demonstrate a comprehensive understanding of current Radiology Information System functionality emerging technologies.
• Delegating tasks on the project to team members best positioned to complete them.
• Holding team members accountable for deliverables and due dates.
• Proactively communicate project progress and anticipated delays with recommendations to course correct project.
• Clearly communicate expectations to team members and stakeholders.

You Are:

• Genuinely passionate about patient care and exercise sound judgement and an ability to remain professional in all situations
• Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
• Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy solving complex problems

To Ensure Success In This Role, You Must Have:

• Bachelor’s Degree highly preferred.
• 2 years’ experience in team management and leadership.
• Ability to manage tasks and projects relating to Digital Forms end-to-end.
• Proven excellent leadership and interpersonal skill; able to motivate team members.
• Outstanding excellent written, verbal, analytical and presentation skills.
• Excellent organizational and time management skills.
• Ability to communicate and educate on complex technical topics.
• Ability to work independently and adapt to new concepts in a timely manner.
• Proven ability to work independently.
• Basic JAVA Script experience required.
• Understanding of Clinical operations and systems.
• IS Professional with RIS experience preferred.
• Ability to travel (~20% of time).