Dining Room Host - Chick-fil-A

This job entails hosting in our dining room during our peak hours. Hours are 11:00 AM - 2:30 PM and 5:00 PM - 7:30 PM.

The job involves:

1. Cleaning tables
2. Delivering meals to guests.
3. Replacing meals/surprising and delighting guests.
4. Leading in kids play initiatives (making it a great experience for children dining).
5. Greeting guests when they come and go.

Below are our general job requirements.

Want a job with growth potential?

Come apply with us!

We offer:

• Positive work environment with friendly co-workers
• Competitive Pay! 
• Flexible Hours: This includes full-time & part-time flexibility.
• We offer many unique shifts (a few are listed below: 
• 7:00 PM - 10:45 PM
• 5:30 AM - 9:00 AM
• 11:00 AM - 5:00 PM
• 3:00 PM - 9:00 PM
• Fun Team Member appreciation events
• Free Chick-fil-A® food!
• Subsidized Health Insurance!
• Opportunity for advancement in all areas of our business!
• Free life insurance in 2023!

Job Responsibilities:

• Serve all our valued guests with honor, dignity, and respect by being a Chick-fil-A Hawks Creek brand ambassador!
• Demonstrate our core values: Fast, Friendly, Accurate. As well as our mission statement: Impacting our community through giving and love. This is fulfilled by demonstrating our love and care for guests in every interaction:
• Ensures that guests are being cared for by executing Chick-fil-A hospitality requirements. Winning Hearts Every Day & Second Mile Service strategy are how we accomplish this.
• Answering guest questions and needs with the highest level of Chick-fil-A Professionalism.
• Assembles and prepares food orders on our front counter and in our kitchen. As well as delivering them to guests in our dining room, drive-thru and outside to vehicles.
• Operating a cash register system and all that entails (cash, credit card, coupon payment).
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations. Specifically, our unique and industry leading food safety regulations.
• Contributes to team effort by learning the positions in the restaurant. This means you may be asked to support the team by working in the kitchen, OR in the front of the house.
• Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 pounds. Also, being outside anywhere from 1-3 hours at a time depending on the heat & cold index.

How is our restaurant different than others?:

• All Leadership work WITH the team by coaching, teaching and training.
• Concerns are handled in a constructive and timely manner.
• We discourage drama and encourage open and honest communication.
• “We are ladies and gentlemen serving ladies and gentlemen.” We encourage the use of “yes ma’am and “yes sir” in our interactions with each other.
• We will push you to follow systems and processes correctly as well as other Team Members. These skills will benefit you and make your job simpler. 
• We use an equal points based disciplinary system that eliminates favoritism.
• We really want you to pursue your dreams and goals. Our employer promise is:

“To create options and opportunities for you to succeed, professionally, personally and financially.”

• Our job options include: Team Member, Certified Trainer, Shift Leader, Assistant Director, Senior Director.
•  We take guest experience VERY seriously. If you are not applying to serve and make others smile, or to consistently sacrifice for those we serve (team members & guests) then we kindly discourage you from applying.
•  We encourage team members to have fun and have great relationships at work, but also to delight and enjoy creating those relationships with guests.
• We want to make the team member's experience enjoyable. We aren’t perfect, but our goal is to find a winning balance between guest experience and team member experience. You are valued and you will be invested in!

General Skills/Qualifications:

High Energy Level, Dependability, Productivity, Customer Service, Professionalism, Attention to Detail, Customer Focus, General Math Skills, Basic Safety, Values Teamwork, Consistency and Reliability

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.

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