Dining Service Manager - Westminster-Canterbury on Chesapeake Bay
Virginia Beach, VA 23451
About the Job
Job Description
Westminster Canterbury on Chesapeake Bay is currently hiring a Dining Service Manager.
Our Full-Time Team Members are eligible for Medical, Dental and Vision Benefits on their FIRST day of employment!
What will I do as a Dining Service Manager?
Under the guidance of the Director of Dining Services, is responsible for the service in our 3 dining venues, and special functions. These areas will be operated within established objectives, standards, policies, and procedures. Assists in the maintenance of sound interdepartmental relations and the integration of the dining service department with the communities plan of operation. Manages employees using the framework of the company's Goals, mission and values.
- Assists in providing food feedback to the culinary team and ensuring residents and their guests have an enjoyable dining experience.
- Directly supervises all service personnel during the meal period.
- Supervises the scheduling of all dining special functions to ensure that these functions are serviced correctly.
- Supervises hiring, orientating, training, evaluating, and counseling of all service personnel in accordance with the personnel policies of the community. Promotes the professional growth and development of all staff.
- Conducts preservices before each meal period for all service staff, including health care service personnel, to ensure that all departmental standards are being upheld.
- Circulates in all dining areas during meal periods to field Resident/guest comments pertaining to service and food quality. Immediately attempts to correct problems in these areas.
- Maintains excellent relations with the Clients and Residents, and close working relationships with dining service supervisors, employees, and other community departments.
- Coordinates and ensures that cash controls are in place in all venues where cash is handled. Participates in the predicting, planning, monitoring and evaluation of cost programs, as assigned.
- Implements programs to improve service to the Residents, guests, and staff thus enhancing the desirability of the community to current and future Residents.
What do I need for this role?
- Possesses comprehensive knowledge of dining room service techniques, Resident relations, plate presentation, sanitation, food handling, personnel administration, special functions.
- If not already ServSafeâ certified, it is expected that the Service Manager will become certified within one year from acceptance of this position.
- Ability to read, write, speak clearly and understand English.
- Possess good communication skills, both oral and written.
- Ability to use business math concepts.
- Ability to get along well with others, to demonstrate flexibility and patience, to work as a member of a team, and to demonstrate a high level of sensitivity and interest in people, particularly older adults.
- Must be of good general health and demonstrate emotional stability.
- Must be able to cope with the emotional and physical stress of the position.
Physical Requirements
- Must be a minimum of 18 years of age.
- Capable of lifting 35 pounds or more.
- Capable of sitting for extended periods of time, as well as standing and maneuvering independently and safely around kitchen, office, and storage areas.
- Capable of standing on concrete flooring for extended periods of time.
- Ability to see and hear, or to use prosthetics that will enable these senses to function adequately to assure that position requirements can be fully met.
- Sufficient manual dexterity to operate a fire extinguisher, manipulate kitchen equipment and operate all office equipment.
- Must be able to assist in the evacuation of Residents.
Company Description
What makes Westminster-Canterbury on Chesapeake Bay unique?
Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a faith based, not-for-profit, Life Plan Continuing Care Community to serve older adults of all beliefs, their families and the broader community.
Our waterfront community, located on the southern shore of Chesapeake Bay in Virginia Beach, in a beautiful, resort-like setting, provides innovative and comprehensive services designed to offer independent living, assisted living, and nursing care solutions.
Our employees, residents and guests carry out our mission daily: Creating community to foster joy and well-being. We maintain a close and friendly culture for our staff and residents by adhering to our Values of achieving excellence by giving and expecting:
RESPECT for each Person.
PASSION for what we do.
PROFESSIONALISM in all we do.
Westminster-Canterbury on Chesapeake Bay is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status. Candidates are screened, in accordance with the Code of Virginia, with the State Police criminal background check including sex offender crimes. All new hires are subject to a Pre-Employment Drug Screen and receiving the flu shot.
Benefits
DAY ONE BENEFITS FOR ALL FULL-TIME HIRES!
- Dental Insurance
- Vision Insurance
- Same Day Pay-Get early pay access through UKG and get paid without waiting for your paycheck!
- Direct Deposit
- Employee Assistance Program
- Excellent Advancement Opportunities
- Identity Theft Plan
- Legal Resources
- Life Insurance
- Long-term Disability Insurance
- Medical Insurance
- Paid Time Off (PTO)
- Retirement Plan with Employer Match
- Scholarship Program for Employees/Family Members
- Short-term Disability Insurance
- Six (6) Paid Holidays
- Team Member Discounts
- Tuition Assistance
- On-Site Gym, Salon, Clinic & Pharmacy
- No Agency use for any clinical positions
- Bus Passes
- Monthly Toll Allotment