Dir Patient Financial Services - Huntsville Hospital Health System

The Senior Director of Health System Revenue Cycle will be responsible for daily operations and oversight of the following activities at Huntsville Hospital Health System and any affiliates HH has active Revenue Cycle management responsibilities.

• Bad debt assessment and collection
• Credit balance review
• Refund assessment and processing
• Customer service and correspondence resolution
• Patient accounting department
• Bankruptcy scrubs
• Outsourced operational management including self-pay collections, collection agency, and refund processing
• Insurance Billing and Follow up
• Payment and contractual posting
• Denials and Appeals management
• Regulatory and payer compliance of collection standards
• Updated and applied accurate policy and procedures
• Outsourced operational management including collections, secondary insurance collections, and liability collections

This includes the direct management of exempt level Revenue Cycle department directors and managers and other business office staff. This requires that Senior Director Health System Revenue Cycle maintain efficient operations by effectively utilizing all staff and technology resources. Will work with the Executive Director of Hospital Revenue Cycle to set long-term and short-term goals and monitor progress of goals and monitor progress of overall revenue cycle functions.

Education required: Bachelors degree. Maintained continuing education in the areas of revenue cycle management and improvement

Education preferred: Advanced degree. Comparable combinations of education and experience may be considered.

Experience: 3 to 5 years working experience as manager of healthcare financial operations (i.e. hospital based billing, insurance collections, or payer relations). Direct working knowledge of hospital Revenue Cycle operations and management. Extensive experience in policy development and process improvement initiatives.

Additional skills/abilities: 

• Manage/lead exempt managerial level staff and project specialists.
• Ability to gather and apply regulatory billing requirements for collecting, coding, and insurance payors (i.e. Medicare, Alabama Medicaid, etc.)
• Ability to mentor and develop staff.
• Effective communication skills demonstrating ability to communicate to direct staff, upper management, and cross-departmental staff.
• Demonstrates thorough previous work experience a mature approach to problem identification and solving.
• Ability to review staff members work, audit results, and take corrective action as needed.
• Manage multi-tasks in a high volume producing work environment.
• Experience coordinating outsourced services of the patient accounting function.
• Day-to-day applications and proficiency in EXCEL and WORD
• Ability to utilize PowerPoint and ACCESS as a basic level.
• 10 - key calculator
• Experience in utilizing interoffice e-mails, report management, and database report writer (i.e. Crystal reports, Medefinance, EPSI, or Access)

Highlights of our hospitals

Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if  you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army’s Partnership for Your Success (PaYS) program. 
Ask us about incentives and additional opportunities.

Huntsville Hospital Benefits:

We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more!

 Learn more about Huntsville Hospital Health System:

• Careers: https://careers.hhsys.org/careers-home
• Benefits: https://careers.hhsys.org/us/en/benefits
• Education & Professional Development: https://www.huntsvillehospital.org/education
• Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al