Direct Care Support Staff - Middlesex Human Service Agency

Role Title: Direct Care Support Staff

Location: On-site, DUIL Program (Tewksbury)

About Us:

Middlesex Human Service Agency (MHSA) is a leader in providing essential services that address the needs of vulnerable populations. We are passionate about our mission to uplift and support individuals and families across the region.

The Role:

As a Residential Support Staff member at Hurley House, you'll be integral in advancing our mission to deliver high-quality person-centered services. You will ensure the safety and well-being of our residents, maintain the cleanliness of the facility, and uphold the integrity and confidentiality of our programs.

Key Responsibilities:

• Maintain accurate log entries.
• Perform regular hourly rounds inside and outside of the program.
• Conduct bedroom checks to ensure resident safety.
• Complete all required documentation in an accurate and timely manner (e.g., incident reports).
• Attend staff meetings as required.
• Ensure client/resident safety and cleanliness of the House at all times.
• Ensure all sidewalks, porches, stairs, and doorways are clear of debris, snow, and other obstacles to allow proper access and egress.
• Consistently follow all Program policies and protocols in all Program functions.
• Facilitate and/or supervise urine drug-screening collection processes and the administration of medications in accordance with Program-specific policies and BSAS protocols.
• Protect the integrity and confidentiality of the clients and Program at all times.
• Be present and punctual for all assigned shifts.
• Conduct fire drills using the evacuation plan.
• Abide by all MHSA policies regarding boundaries, confidentiality, and ethical standards at all times.
• Attend in-service and outside training as directed by the Program Director.
• Various other responsibilities as assigned by the Program Director or Assistant Program Director to ensure proper functioning of the program.

What We're Looking For:

• High School Diploma or GED required.
• Demonstrated reliable attendance and punctual reporting for work. Experience working with a diverse population is preferred.
• Excellent interpersonal skills.
• Competent written and oral communication skills.
• Ability to work as part of a team.
• CPR/AED and First Aid Certification (MHSA will provide training opportunities).
• Valid ID required.
• Reliable personal transportation for work activities required.
• Bilingual (English/Spanish) preferred.

Available Positions:

• Monday - Friday: 3 pm - 11 am
• Saturday - Sunday: 11 pm - 7 am

What We Offer:

• $19.00 per hour.
• Join a team that is passionate about making a difference and supporting each other.
• We provide opportunities for professional development and clear paths to career advancement.

Ready to Apply? We're excited to learn more about you! Please submit your application and sign up for job alerts! Middlesex Human Service Agency Inc (MHSA) is an Equal Opportunity Employer.