Direct Payment Teller I - Contract - TalentBurst, Inc.
Flint, MI
About the Job
Job Title: Direct Payment Teller
Location: 3201 E Court Street Flint, MI 48506
Duration: 12+ Months to start with, 1st Shift
Duties:
The Payment Processing Teller is required, to handle basic customer interactions, payment processing, accuratebalancing of company funds and records, and overall credit and collections tasks typically received in person or by mailand according to company policy and procedures.The teller will:Process 7,000 monthly bill payments by accepting cash, check or money ordersAnswer general customer account questionsComplete identity verification for new utility service customersProvide excellent customer serviceWork independently in an office related setting.Maintain organizational standards within assigned office.Control losses by following policies and procedures.Process payments accurately without errors.Perform to accuracy standards without exceptions.The successful candidate will have:Cash handling experience and a comfort in handling large sums of currency.Knowledge of Microsoft Office programs (Word, Excel, Outlook)The ability to type 40 words per minute ; perform standard/routine office tasks.The ability to work independently ; a track record of providing excellent customer service.Excellent verbal communication skills ; organizational skills.The ability to maintain composure and professionalism with a challenging customer base.The ability to accept and follow direction and departmental policies and procedures without exception(Preferred Qualification) Experience with SAP applications including Cash DeskThe ability to successfully pass a pre-employment background check and credit check (as required for cash handlingpositions)This position may provide occasional backup coverage to alternative direct payment office locations on a prearrangedbasis.A high school diploma or GED (College education preferred)
Skills:
The successful candidate will have:
Cash handling experience and a comfort in handling large sums of currency.
Knowledge of Microsoft Office programs (Word, Excel, Outlook)
The ability to type 40 words per minute & perform standard/routine office tasks.
The ability to work independently & a track record of providing excellent customer service.
Excellent verbal communication skills & organizational skills.
The ability to maintain composure and professionalism with a challenging customer base.
The ability to accept and follow direction and departmental policies and procedures without exception
(Preferred Qualification)
Experience with SAP applications including Cash Desk
The ability to successfully pass a pre-employment background check and credit check (as required for cash handling positions)
This position may provide occasional backup coverage to alternative direct payment office locations on a prearranged
basis.
#TB_EN
Location: 3201 E Court Street Flint, MI 48506
Duration: 12+ Months to start with, 1st Shift
Duties:
The Payment Processing Teller is required, to handle basic customer interactions, payment processing, accuratebalancing of company funds and records, and overall credit and collections tasks typically received in person or by mailand according to company policy and procedures.The teller will:Process 7,000 monthly bill payments by accepting cash, check or money ordersAnswer general customer account questionsComplete identity verification for new utility service customersProvide excellent customer serviceWork independently in an office related setting.Maintain organizational standards within assigned office.Control losses by following policies and procedures.Process payments accurately without errors.Perform to accuracy standards without exceptions.The successful candidate will have:Cash handling experience and a comfort in handling large sums of currency.Knowledge of Microsoft Office programs (Word, Excel, Outlook)The ability to type 40 words per minute ; perform standard/routine office tasks.The ability to work independently ; a track record of providing excellent customer service.Excellent verbal communication skills ; organizational skills.The ability to maintain composure and professionalism with a challenging customer base.The ability to accept and follow direction and departmental policies and procedures without exception(Preferred Qualification) Experience with SAP applications including Cash DeskThe ability to successfully pass a pre-employment background check and credit check (as required for cash handlingpositions)This position may provide occasional backup coverage to alternative direct payment office locations on a prearrangedbasis.A high school diploma or GED (College education preferred)
Skills:
The successful candidate will have:
Cash handling experience and a comfort in handling large sums of currency.
Knowledge of Microsoft Office programs (Word, Excel, Outlook)
The ability to type 40 words per minute & perform standard/routine office tasks.
The ability to work independently & a track record of providing excellent customer service.
Excellent verbal communication skills & organizational skills.
The ability to maintain composure and professionalism with a challenging customer base.
The ability to accept and follow direction and departmental policies and procedures without exception
(Preferred Qualification)
Experience with SAP applications including Cash Desk
The ability to successfully pass a pre-employment background check and credit check (as required for cash handling positions)
This position may provide occasional backup coverage to alternative direct payment office locations on a prearranged
basis.
| Education: | A high school diploma or GED | ||
#TB_EN
Source : TalentBurst, Inc.
