Director, Ambulatory Surgery Center - Duly Health and Care

Director of Ambulatory Surgery Centers - Westmont & Lombard

Position Highlights:

• Full-Time
  
• Hours: Monday-Friday
  
• Location: Westmont and Lombard
  

Benefits: 

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance and medical coverage at 100% (after deductible) when utilizing a Duly provider.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year. 
• Immediate 401(k) match.
• 40 hours paid volunteer time off. 
• A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
• 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members. 

The Director of ASC will be the administrative and operations leader for multispecialty surgical centers providing leadership to a team of clinical and business professionals, focused on clinical quality outcomes, labor efficiencies, supply chain management, volume growth drivers and revenue cycle optimization. This position will have a significant impact on patient access, patient care, and positive patient outcomes.

SUPERVISORY/MANAGEMENT SCOPE

Oversees 175+ staff and physicians performing surgeries between the two Surgical Sites.

People Leadership (40%)

• Leads workforce planning process ensuring availability of talent and critical competencies needed to deliver quality patient care.
• Leads employee development efforts ensuring staff training and education on procedures, continuing education, competency reviews, safety, compliance, and other related employee training ultimately impacting quality of care.
• Recruits and retains competent, compassionate staff while monitoring performance standards.
• Provides leadership and direction for the staff and physicians while supporting and actualizing the goals of the Center.

Maintenance of Environment and Security (30%)

• Identifies and promptly addresses unsafe practices and other safety issues in the Center.
• Ensures staff participation in all fire safety, infection control and other mandatory training.
• Maintains awareness of current and proposed state and federal laws and regulatory agency standards.
• Implements procedures to meet Occupational Health and Safety Act requirements.
• Establishes procedures for accurate and timely submission of required reports to the State.
• Initiates processes to maintain activities current with state and federal requirements and appropriate accrediting bodies.
• Applies material management principles to establish procedures for use, cleaning, and maintenance of patient care equipment and supplies.
• Medical Office / Administrative Policies:
• Assists in the development and implementation of clinical or administrative policies related to the delivery of care.

Project Coordination (30%)

• Serves on the Center's QI committee.
• Communication:
• Effectively communicates with medical, clinical, and administrative staff to ensure the efficient operations of the Center.
• Effectively communicates with patients and visitors to resolve inquiries.
• Recognizes the need, and responds in a timely manner, to inform Senior Leadership/or Medical Director of operational issues within areas of responsibility.

EDUCATION

Bachelor's Degree required in Health Administration, Business Administration or Management; Master's degree strongly preferred

YEARS OF EXPERIENCE

10+ years required.

At least 5 years of experience leading clinical operations with responsibility for business outcomes, quality outcomes, and process optimization.

• At least 5 years of experience managing clinical and non-clinical teams

• At least 5 years of experience leading an outpatient surgery center strongly preferred

MINIMUM KNOWLEDGE, SKILLS, AND ABILITIES (KSA)

• Ability to lead highly complex teams
• Knowledge of related accreditation and certification requirements
• Ability to plan and lead clinical operations as member of a management team
• Ability to function in a highly complex environment while fostering a cooperative work environment
• Ability to react calmly and effectively in emergency situations
• Excellent oral and written communication skills
• Operational management experience required
• Budgeting, financial management, clinical service management and materials management
• Experience in outpatient surgery center operations strongly
• Healthcare regulatory and accreditation compliance experience