Director, Asset Protection Strategy and Analytics - Burlington Stores

Burlington is hiring a Director of Asset Protection Strategy and Analytics to protect company assets and reduce inventory shortage by leading the Asset Protection (AP) Strategy and Analytics team and the AP Finance team. The AP Strategy and Analytics team is responsible for analyzing shortage-related data and answering strategic questions regarding shortage control, merchandise protection, and profitability. This team also provides regular business reporting and ad-hoc analytics to track trends and understand what’s driving them. This person will oversee AP’s reporting and analytics databases and systems and will utilize insights from key stakeholders to create compelling dashboards and tools. This person will play a critical role in building the innovative tools, strategy, and vision for the AP Strategy and Analytics team. Reporting to the VP Shortage Control the Director of AP Strategy and Analytics is a key member of the AP organization in supporting Burlington’s shortage control program designed to help reduce loss and improve company profitability, as well as all Finance-related activities within Asset Protection.

The Director will utilize physical inventory results and other key shortage-related metrics to catalyze or fine-tune strategies to mitigate shortage risks. In this role, you will work closely with the Senior Manager of AP Operations to develop a cohesive merchandise protection strategy to drive improvement in shortage results, and will lead the ROI analysis for EAS tagging optimization initiatives. The Director is empowered to develop new shortage control initiatives by generating and identifying innovative ideas and strategies to protect our merchandise via emerging technologies and by staying ahead of industry trends.

In addition, the Director will lead the AP Finance team to evaluate, assess, and manage current and future financial needs for the entire AP organization to ensure the highest level of efficiency and effectiveness. This team is responsible for driving the development and implementation of financial systems and processes to support the growth of the AP organization. The team must be able to effectively communicate and collaborate with a variety of stakeholders, while demonstrating a strong sense of accountability and commitment to delivering results.

A Day in the Life:

Develop strategies and drive improvement in shortage results:

• Work closely with AP, Finance, and PIC colleagues to analyze physical inventory results to assess merchandise categories and/or markets with opportunities for improvement.
• Create and refine shortage risk store program strategy by analyzing and determining risk groups based on geographical information, historical shortage results, projected sales volume, etc.
• Design a store complexity model for new and existing stores to determine crime and loss risk to help predict and make sound merchandise protection and staffing decisions.
• Identify, recommend, and implement changes to current EAS standards and processes and propose EAS investments as necessary through ROI calculations and business cases.
• Create and analyze shortage by price point reporting to identify opportunities for enhanced tagging in the highest shortage classes and, conversely, the removal of tagging standards from low shortage classes to optimize both supply and labor spend.
• Offer business case writing expertise and lead the compilation and review of business case documents.

Design, develop, and maintain Business Intelligence database applications and analytical tools to automate, measure, analyze, and report AP-related metrics:

• Deliver critical reporting and analysis of shortage control metrics, and drive improvements in shortage control processes and procedures.
• Set the standards for shortage performance through accurate measurement of metrics, timely reporting and analytics, and setting goals for expected performance.
• Lead weekly and monthly reporting on business metrics that illuminate areas of focus for the organization. This includes using compelling dashboards and tools to identify and communicate key metrics, trends, and areas of opportunity.
• Develop and continuously improve shortage-related scorecards to provide corporate and field leaders a snapshot of their current performance on shortage-related metrics compared to their goals.
• Lead ad-hoc and in-depth analysis of data and metrics to reveal insightful and actionable trends, insights, exceptions, and root causes.
• Direct and maintain coordination between AP Strategy and Analytics and IT on all tasks associated with IT-supported reports, including requirements, design, upgrades, and maintenance issues.

Oversee budget and forecast of operational and capital expenses for AP organization:

• Orchestrate comprehensive budgeting and expense management strategies to support the financial goals of the company.
• Evaluate and monitor AP budget performance, identifying trends and making recommendations for improvement.
• Identify and implement process improvements to streamline budgeting and expense management processes.
• Conduct regular audits and reviews of expenses to identify cost-saving opportunities.
• Summarize and present reports on budget and expense trends to senior management, providing insights and recommendations for decision-making.
• Ensure accurate and up-to-date records of budget allocations and expenditures, as well as compliance with budgeting and expense management policies and procedures.

Lead AP Strategy and Analytics and AP Finance teams and build partnerships with key stakeholders:

• Develop, motivate, coach, and inspire the team to engage, stretch, and grow.
• Build strong partnerships with Store Operations, Finance, PIC, Merchants, etc. to secure support, implement recommendations in a fast-paced environment, and drive best-in-class operational execution consistently across all store locations.
• Train and support AP team members on budgeting and expense management processes and best practices.

You’ll Come With:

• Education: BA/BS degree in Business, Finance, Accounting, Economics, Engineering, Math, Statistics, Computer Science, Information Systems, or similar analytic field of study required. MBA preferred.
• Minimum 8 - 10 years of experience focused on analytics, strategy, and project management of reporting/analytical systems required.
• Proficiency building and setting up business intelligence and data management processes, dashboards, tools, architectures, and data tables is strongly preferred.
• Experience in retail Shortage Control, Asset Protection, Loss Prevention, and/or Operations preferred.
• Excellent analytical skills including strong business judgment and the ability to identify and synthesize insights from analysis with a demonstrated track record in analytical roles. The candidate must have a high level of proficiency in Microsoft Excel and Access.
• Experience with MicroStrategy BI, Power BI, SQL, and Visual Basic a plus.
• Strong verbal and written communication skills and experience in a fast-paced, dynamic environment is required.
• Ability to come to the Burlington, New Jersey office 2 days per week, every other week.  This is a hybrid role out of our corporate campus.
• Occasional travel required.

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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