Director, Aviation Partner Growth - CLEAR (clearme.com)

As the Director of Aviation Partner Growth, you will be responsible for the strategy and success of CLEAR’s growth initiatives at airports nationwide. You will find ways to maximize revenue, capitalize on new opportunities, and ensure the CLEAR member experience is world class.

What youll do:

• Identify new channels to bring added value to CLEAR members and drive revenue to CLEAR.
• Own and define strategies for each product line and market, identifying customer needs, shaping competitive strategy, and executing plans to grow the business.
• Drive growth and revenue through innovative and effective go to market strategies, process efficiencies, and customer experience improvement strategies.
• Define and build key business metrics and influence the organization (product, legal, operations, marketing, etc) to take the right action in response to the data.
• Analyze data & generate insights to drive practical high impact business recommendations.
• Be the key stakeholder for cross-functional workstreams, driving execution and coordination across teams.
• Keep a close pulse on the competitive landscape and opportunities for CLEAR to win market share by providing a differentiated customer-centric experience.

How youll measure success:

• Expansion of partner portfolio within new verticals
• Annual revenue generated from new partner channels
• Attainment of revenue goals including Annual Recurring Revenue
• Customer Retention and Lifetime value
• Customer satisfaction
• Executive level relationships 
• Regularly exhibits CLEAR’s values

What youre great at:

• Experience in strategy, operations, and program management.
• Product sense. You know what makes a product and experience not just good, but amazing. You work cross-functionally with teams to create experiences that delight users and drive measurable impact.
• Analytics. Validated analytical skills and data-driven decision making.
• Comfortable with ambiguity and adept at solving problems creatively.
• Speed, resourcefulness, and go-getter attitude. This team operates in new and exciting spaces, you can pick up things fast and run with them.
• Experience in the travel industry and/or client services is a plus; experience with airports or airlines a bigger plus.
• Willingness to travel ~20%

How Youll be Rewarded:

At CLEAR we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members who are motivated by our mission of making experiences safer and easier. Our hybrid work environment provides flexibility. In our offices, you’ll enjoy benefits like meals and snacks. We invest in your well-being and learning & development with our stipend and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family building benefits (fertility and adoption/surrogacy support), flexible time off, free OneMedical memberships for you and your dependents, and a 401(k) retirement plan with employer match. The base salary range for this role is $150,000 - $180,000, depending on levels of skills and experience.

The base salary range represents the low and high end of CLEAR’s salary range for this position. Salaries will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

About CLEAR

Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEARs mission is to create frictionless experiences where every day has that feeling. With more than 25+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.