Director, Business Development - PHI Air Medical

Director, Business Development - Phoenix, AZ

Join Our Life-Saving Team in Phoenix, Arizona!

Are you ready to elevate your career to new heights? PHI Health is looking for dynamic, driven individuals to join our Business Development team. We are committed to providing top-tier emergency medical services with unmatched speed and efficiency, saving lives when every second counts. By supporting our mission from the ground, you will play a crucial role in orchestrating the seamless operations that keep our advanced fleet soaring and our patients safe.

As a Program Director, you'll collaborate with some of the best minds in the industry, driving initiatives that enhance our services and expand our reach to those who need it most. If you're passionate about making a difference and thrive on challenges, PHI Health offers an extraordinary opportunity to impact lives and develop your professional career in a meaningful way.

Who We Are:

PHI Health is the leading air ambulance provider in the United States. With an unmatched safety record and the best aviation, medical and communication specialists in the field, we set the standard in the air medical industry. We transport more than 22,000 patients each year from our more than 80 bases across the country, all while offering services and outreach education to local communities and leading healthcare systems. Our mission is simple: move communities to health while maintaining the highest standard of safety, period.

Responsibilities include:

Market Expansion and Business Development:

• Identify and pursue new business opportunities, partnerships, and markets to expand PHI Health's air ambulance services.  The initial focus will be almost exclusively on developing a robust, pro-active Hospital/Hospital network book of business, but over time may expand to include other markets and opportunities.
• Analyze market trends, competitive landscape, and customer needs to identify areas for growth and product/service enhancements, including priority accounts to target initially.
• Develop and maintain strong relationships with key stakeholders, including hospitals, medical facilities, insurance providers, and government agencies.
• Develop and implement effective sales strategies to achieve annual sales goals and drive revenue and profit growth.  The initial focus will be almost exclusively on developing a robust, pro-active Hospital/Hospital network book of business, but over time may expand to include other markets and opportunities.
• Provide visionary leadership and direction to the sales team, motivating and guiding them to achieve their individual and collective targets.
• Foster a culture of excellence, collaboration, and accountability within the sales organization.

Sales Strategy and Leadership:

• Develop and implement effective sales strategies to achieve annual sales goals and drive revenue and profit growth.  Again, the initial focus will be on Hospitals/Hospital Networks, but over time can expand to include other markets/opportunities.
• Provide visionary leadership and direction to the sales team, motivating and guiding them to achieve their individual and collective targets.
• Foster a culture of excellence, collaboration, and accountability within the sales organization.

Sales Forecasting, Reporting and Management:

• Generate accurate sales forecasts, reports, and analysis to provide insights into sales performance, market trends, and opportunities.
• Present sales reports and updates to the executive team, highlighting key achievements and challenges.
• Provide regular, frequent updates to the executive team as new opportunities are identified and realized, as this is expected to be a dynamic, rapidly changing market.
• Establish clear performance metrics and targets, regularly assessing performance against set goals, and updating as appropriate.
• Provide coaching, mentoring and training to team members as sales team is built up over time.

Customer Relationship Management:

• Cultivate and maintain strong relationships with existing and potential clients to understand their needs and ensure customer satisfaction.
• Address customer concerns and feedback promptly, working closely with the operations team to deliver exceptional service.
• Initial focus will be to develop new business relationship with hospitals and hospital networks nationwide.

Travel Requirements:

• There is a strong preference for this role to be based in Phoenix, but if candidate circumstances preclude a relocation to Phoenix, regular travel to Phoenix is required.
• This role requires frequent travel within and outside Arizona to cultivate new client relationships and attend industry events, conferences, and client meetings. Set a strategic direction as to when outside counsel will be engaged and within what scope.

Schedule and Location:

• 5 & 2
• Phoenix, AZ (required travel)

The Successful Candidate Will Have:

• Bachelor's degree in business, Marketing is a plus.
• Proven track record of at least 3-5 years in business development positions, preferably within the healthcare, aviation, or medical transportation industries.
• Well established connections with Hospitals/Hospital networks.
• Strong business acumen with a deep understanding of sales processes, market dynamics, and customer behavior.
• Demonstrated ability to develop and implement successful sales strategies.
• Ability to travel extensively as required.

• Able to work under and meet deadlines and adapt to changing conditions to generate effective and pragmatic solutions to new situations and problems as they are presented.
• The ability to inspire confidence of the other senior leaders through timely delivery of information and plans.

Our Core Competencies:

• Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
• Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization. 
• Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
• Service. We are dedicated to the service of our customers, our communities and each other.

The PHI Health Advantage:

For more than 40 years, our company has been providing critical air medical transport services across the country. As an organization, we outfit each aircraft we fly with the most advanced technology, subject our crews to the most rigorous protocols and training and pioneer the most-forward thinking safety program in the country.

Everything that we do comes back to the safety of our crew and our patients. Our accident rate is well below the national average and we were the first to receive the Vision Zero Aviation Safety Award. This belief has guided us towards a number of industry firsts and has given us the highest safety rating in the industry.