Director Client Services and Operations Property and Casualty - US Based Remote - Anywhere Real Estate

+ Carrier Management + Develop and nurture strong relationships with insurance carriers to ensure that our clients have access to the best coverage options available in the market. + Leveraging your expertise in navigating carrier relationships, you'll play a crucial role in securing new agency appointments, negotiating competitive rates, onboarding new carriers, analyzing data to assess performance, and optimizing our insurance offerings. + Stay informed of all carrier changes and communicate information to agency employees + Compliance/Licensing + Stay informed about regulatory license and compliance standards across all states. This includes keeping up-to-date with individual and agency licensing requirements in accordance with state regulations. + Ensure all insurance producers have completed CE requirements and individual/entity licensing paperwork has been filed with the state accurately and timely. + Respond to audits or inquiries by state governing agencies + Ensure all procedures and policies are documented and accurate for our agency employees + Data/Technology + Analyze trends, advise executive leadership using data insights, and maintain an up-to-date database of insurance carriers, policies, and contacts. + Serve as the liaison between the IT department, third-party technology partners, and software providers. Your responsibilities include managing technology infrastructure, collaborating with outsource technology companies, and overseeing projects to drive progress. + Serve as a valuable resource for leadership, production, and service staff by developing and enhancing workflows to optimize customer service, efficiency, and automation within the agency. + Management + Oversight of a team of individuals providing coaching, mentoring, and ensuring all deliverables are executed timely and accurately. + Manage interview, hiring, and reviews of team to ensure the agency has the top talent. + Prepare weekly, monthly, and quarterly presentations related to the state of the agency, service and financial metrics, and insurance market conditions + Provide analysis of Agency financials for performance, forecasting, and budgeting guidance + Participate in special projects, and handle additional duties as assigned. **Qualifications:** + 5+ year's experience managing a team of 5-20 employees + 5+ years' experience in the insurance industry, particularly in a carrier liaison or similar role, is highly preferred. + Experience with creating data analytics tools, integrations, and managing IT projects + Experience with AMS 360 and Salesforce software is essential + Must have a keen eye for detail + Must demonstrate a professional, articulate and self-motivated demeanor with strong organizational and communication skills + Must be able to effectively interact with all levels of employees, management and customers and use sound judgment to prioritize multiple assignments + Ability to work independently and as part of a team + Must be proficient in Microsoft Suite Our Insurance Agency helps real estate agents provide consumers with a seamless transaction experience. An independent provider of personal lines of insurance, the team works with national and regional insurance companies to design affordable coverage options and combination policies that meet a variety of budgets and lifestyles. Anywhere Real Estate Inc. (http://www.anywhere.re/) ?(NYSE: HOUS) is on a mission to empower everyone's next move. Home to some of the most recognized brands in real estate?Better Homes and Gardens® Real Estate (https://www.bhgre.com/) ,?Century 21® (https://www.century21.com/) ,?Coldwell Banker® (https://www.coldwellbanker.com/) ,?Coldwell Banker Commercial® (https://www.cbcworldwide.com/) ,?Corcoran® (https://www.corcoran.com/) ,?ERA® (https://www.era.com/) , and?Sotheby's International Realty® (https://www.sothebysrealty.com/eng) The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.? Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.? With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories. **At Anywhere Real Estate, diversity fuels success - for our company, for our employees, and for our industry.** We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone's next move. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value diversity** - respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base - through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company's diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de\_Anywhere%20CSR%20Report%202022.pdf) . You'll find our commitment to diversity reflected in our achievements: + Recognized as one of the World's Most Ethical Companies since 2011. + Anywhere has also been designated a Great Place to Work since 2019. + Recognized by Fortune as one of America's Most Innovative Companies. + Honored by Forbes as one of the World's Best Employers for Diversity and Top Female Friendly Companies. With a diverse employee population, we know we will succeed together and move real estate to what's next. We hope you'll join us. EEO Statement: EOE including disability/veteran