Director, Engineering Operations at Comcast Corporation

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

We are seeking a strategic operations leader to oversee the Data Platform Engineering and Architecture portfolio within our Data Office. This role involves directing and implementing financial and operational strategies, managing budgets, and ensuring compliance with customer data service standards. The successful candidate will lead data platform engineering portfolio projects, enhance program efficiencies, and foster strong vendor relationships. Acting as the voice of the customer, you will collaborate with internal stakeholders to optimize the efficiency and reliability of our data platform through process automation. You will champion proactive improvements in engineering processes and provide leadership across multiple functional areas. Additionally, you will be responsible for developing and executing strategies within your functional areas, with potential oversight of budget management and chief of staff responsibilities.

Job Description

This Director will operate somewhat as a Chief of Staff to the Vice President of Data Platform Engineering, working as their operational guide and coordinating between the five pillars/programs within the team. We are looking for someone with a solid finance background who can make sure CapEx and OpEx are aligned and forecasts are accurate. You will also run cadences with vendors, confirming timelines and priorities.

This role is open in Englewood, CO, Philadelphia (Comcast Technology Center), and West Chester, PA. It is not approved for virtual hire.

Core Responsibilities

• Drive the execution of strategic projects by coordinating efforts across teams, ensuring alignment with organizational goals and timely delivery.

• Foster strong communication and collaboration between platform engineering, enterprise business intelligence, AI, data analytics, and other departments to enhance data platform outcomes and efficiency.

• Develop and track key performance indicators (KPIs) for data platform initiatives, providing actionable insights and recommendations to the VP.

• Identify and implement process improvements to streamline operations within the data engineering portfolio, enhancing productivity and effectiveness.

• Act as a primary point of contact for internal and external stakeholders, ensuring their needs are addressed and fostering strong relationships.

• Organize and lead executive meetings, preparing agendas, documenting minutes, and following up on action items to ensure accountability.

• Assist in the development and management of budgets for data platform projects, ensuring financial resources are allocated effectively.

• Prepares technical and engineering budget and manages on all cloud and private platform request costs and capital projects associated with the data platforms to operate within budget guidelines.

Qualifications

• Minimum of 5 years of experience in portfolio management, finance operations, vendor management, program management, or a similar role within the data platform engineering space.
• Strong understanding of data platform technologies, familiarity with all cloud platforms, process automation, data and cloud infrastructure, and AI platform requirements.
• Proven experience in vendor management and contract negotiation.
• Excellent project management skills with a track record of successfully delivering complex projects.
• Strong analytical, problem-solving, and decision-making abilities.
• Exceptional communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders.
• Proficiency in project management tools and software.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Cloud Infrastructure; Problem Solving; Budgeting; Platform Engineering; Platform Technologies

Salary:

Primary Location Pay Range: $151,737.33 - $227,605.99

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +