Director, Facilities Management & Support Services - New Orleans Branch - Federal Reserve Bank (FRB)
New Orleans, LA 70112
About the Job
Company
Federal Reserve Bank of AtlantaAs an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.
In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more. All brought together in a flexible work environment where you can truly find balance.
Summary:
You will direct the Facilities Management, general/support services,and informationtechnologyfunctions ofahighlycomplex and secure facility, to include oversight of daily activities related to facilities planning/management, cross-functional financial management, budget planning and expense management, business continuity planning and risk mitigation, food services, tenant/leasing management, housekeeping, event management, grounds keeping, mail handling, equipment inventory management, fleet procurement and maintenance,contractnegotiationsandpolicy/proceduredevelopment. In the New Orleans branch, you may serve as the Duty Officer (acting Branch Manager) in the absence of the Branch Manager, during both routine absences and during business continuity situations. Inadditiontoofficelevel responsibilities,serve as arepresentativeoftheDistrictFacilitiesFunctionOffice withDistrictleadershipandoversightresponsibilitiesfor other support and overhead functions, such as purchasing, contracts, and Food Services. Support national critical infrastructure functions as part of the Federal Reserve’s payment systems processing support structure. You will report to the Assistant Vice President & Branch Manager - New Orleans Branch.
Location: New Orleans Branch
Schedule: Monday through Friday during regular business hours, with the understanding that the building is operational 24/7.
Key Responsibilities:
Direct the operations of facilities management, support services, information technology, and food services functions.Develop long term strategic plans and related objectives, as well as performance standards/metrics and standard operating procedures for functional area(s).
·Recruit, select,develop,andmanagedepartmentstafftomaximizeoperationaleffectiveness. Develop, approve, and implement salary compensation programs to include annual approach to merit increases and payment of variable pay.
Directdailyoperationof the Facilities function to include building maintenance operations, housekeeping, purchasing and contracting, event management and catering, cafeteria services, vehicle fleet management and mail operations.
Develop, approve, and provide oversight to multi-million dollar annual operating budgets (5 year forecast) and long-term plans and forecasts for major capital renovation projects (5-10 years) for building and operating equipment, in addition to large capital project budgets that fluctuate annually based on infrastructure and building renovation needs. Approve actions plans and expenditures to meet operational goals/objectives.
Ensure compliance with OSHA, state and local building codes.Serve as the Bank’s interface with suppliers, architects,interiordesigners,consultants,constructionandothercontractorsandvendors.Directandoverseesall leasing activities, including coordination with outside real estate brokers, legal staff and senior functional management on tenant selection, lease contract negotiations, due diligence evaluation of potential tenants, and ensuring compliance with District leasing guidelines.
Oversee and/or support local business continuity and resiliency efforts to ensure operations are well positioned for quick recovery from disaster and/or contingency events and risks are assessed and effectively mitigated. Develop, approve, and maintain crisis contingency procedures and construct and facilitate routine exercises designed to test contingency readiness levels while ensuring ongoing compliance with the BusinessContinuitypolicies. Serve as a business continuity site leader before, during and after emergency situations.
Through management staff, manage in-house cafeteria or outsourced food services operations for Bank and tenant staff. Confer with local Bankmanagement on special event catering and meeting room coordinationforBoardofDirectorandotherformalmeetings/eventsforinternal/externalgroupsandtenantsand execute delivery of requested services in event management capacity. Ensure compliance with state public restaurant health codes. DirectdailyITsupportfunctionforlocalandremoteworkarrangementstaffandensurecompliancewith information security (ISM) guidelines and other IT related governing procedures.Maintain current knowledge of local and District automation systems and products to provide guidance on automation, information security and access control issues.ConsultwithlocalandseniorfunctionalareamanagementonITequipmentandtechnicalneedsandmake recommendations. Consult and coordinate with Atlanta Automation Operations on technicalprojects and issues impacting local operations.
May serve as the Duty Officer (acting Branch Manager) in the absence of the New Orleans Branch Manager, during both routine absences and during business continuity situations (requires knowledge of the Cash and Law Enforcement business functions).
Education: Bachelor's Degree or 4 years equivalent experience; Bachelor's Degree preferred
Experience: Five to eight years preferred in leadership roles that encompass building maintenance, operations, customer service, vendor relationships and business continuity.
KnowledgeAreas:
Facilities and Business Management
Business Continuity ·
Budget and Capital Planning
Project Management, Leasing
Purchasing and Contracting
Technical Skills
Strong Interpersonal and Communication Skills
Strong Negotiation Skills
Basic to Moderate Mechanical, Engineering, Plumbing Knowledge ·
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).
The Federal Reserve Bank of Atlanta is an equal opportunity employer.
Full Time / Part Time
Full timeRegular / Temporary
RegularJob Exempt (Yes / No)
YesJob Category
Information TechnologyWork Shift
First (United States of America)The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.
