Director, Flexible Interchange Program - Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

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Visa Commercial Solutions (VCS) is a world-class organization responsible for growing all flows between businesses and governments, from SMBs to the largest global corporations.  The Core Products and Platforms team (LMM and SMB) is part of VCS and works closely with financial institutions and fintechs to bring payment solutions that meet the needs of growth corporates, large enterprises, multinationals, governments, public sector entities, and small businesses around the world.  The team is responsible for the product development and management of a suite of products, encompassing core products such as Fleet, Travel, Purchasing, Virtual Cards, Small Business, as well as new B2B payment offerings and emerging verticals such as Employee Benefits, providing innovative payment capabilities that exceed client expectations.

The Director, Product Management is responsible for the Visa Commercial Choice (VCC) suite, a set of flexible interchange products that enable our issuing clients to capture incremental payment volume by establishing mutually beneficial economic terms with commercial suppliers.  This role will lead product strategy, management, development, market positioning and commercialization for the full VCC suite to advance this program.  This role will also be responsible for product strategy, management, development and commercialization of the Purchasing Large Ticket (PLT) program, which addresses our clients’ needs to capture high value payments on card.

The ideal candidate is an experienced senior product leader with the ability to inspire and motivate teams in a fast-paced and dynamic environment.  He/she must have proven experience in developing and leading teams to commercialize innovative products that deliver substantial value propositions to the market.  This role requires strategic leadership, innovation, collaboration, and problem-solving skills.  He/she is creative and hands-on, has a bias towards action and is able to inspire others with his/her vision.

This role requires breadth of knowledge and experience in commercial/B2B payments.  In addition to traditional product management experience, the ideal candidate will have prior experience with Interchange and/or Pricing frameworks.

Essential Functions

Product Strategy and Development (VCC and PLT):

• Define the overall product vision and strategic goals
• Develop product narratives and key value propositions
• Define and prioritize features, enhancements and capabilities, develop product roadmaps, and ensure alignment to overall product vision
• Interface with tech teams and managed development
• Collaborate with regional partners to understand and translate customer and market needs into product solutions that deliver substantial value propositions
• Collaborate with B2B Acceptance team, global platform owners as well as core technology teams on the planning, prioritization and execution of the product roadmaps 
• Interfacing with Tech and managing development
• Ensure the product strategy and product roadmaps are aligned and well-articulated to customers, prospects and partners, as well as internally within Visa
• Oversee and manage key commercialization activities to support regional GTM strategies
• Establish and codify processes to ensure a simplified sales, implementation and onboarding model to support scale
• Educate and empower regional teams to drive client adoption & market penetration
• Monitor product performance, enhance KPI dashboards, derive intelligence to ensure data driven decision making

Strong team culture

• Develop and inspire a team focused on delivering best-in-class products and solutions
• Demonstrate thought leadership and enable flawless execution
• Create a team culture that amplifies Visa’s Leadership Principles and champions our innovative DNA across the organization

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications
• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Preferred Qualifications
• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• MBA or Advanced Degree is highly desirable
• Deep product management experience within commercial/B2B payments
• Prior experience developing/managing Global Issuance/Multinational programs
• Experienced product leader with a record of accomplishment for creating and developing new product capabilities from initial concept to industry leadership
• Proven track record of developing and executing a product vision for successful products based on a deep understanding of customer needs
• Demonstrated thought leadership and the aptitude to think creatively and identify new opportunities to innovate and differentiate with evidence of tangible business results
• Experience managing and developing strong partnership with technology teams to influence and co-create shared roadmaps
• Effective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is inquisitive and collaborative
• Excellent ability to develop and communicate strategy, and secure internal investment for products
• Natural collaborator, with excellent communication skills and strong executive presence
• Self-motivated and comfortable with ambiguity, possessing the maturity and competence to influence across multiple levels and organizations including internal and external stakeholders

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 156,800.00 to 284,450.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.