Director | IT Project Management Office - Beacon Health System

The Director of the IT Project Management Office (PMO) reports to the Executive Director and will lead and oversee the strategic direction, implementation, and management of IT projects across the organization and requires a visionary leader with a strong background in IT project management, exceptional organizational skills, and a commitment to delivering high-quality healthcare solutions. This position will also be responsible for overseeing the IT project management governance structure, and performance monitoring of ongoing and upcoming IT project initiatives to proactively identify potential risks.

who does this job report to and expand on the job summary

MISSION, VALUES and SERVICE GOALS

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

RESPONSIBILITIES

• Strategic Leadership: Develop and execute the strategic vision for the IT PMO, aligning it with the overall goals and objectives of Beacon Health System.
• Project Portfolio Management: Manage the IT project portfolio, ensuring projects are prioritized, planned, and executed effectively to meet organizational needs.
• Team Leadership: Lead, mentor, and motivate a team of project managers and IT professionals, fostering a collaborative and high-performance work environment.
• Stakeholder Engagement: Collaborate with executive leadership, department heads, and key stakeholders to identify project requirements, deliverables, and success criteria.
• Resource Management: Allocate resources efficiently, ensuring that projects have the necessary personnel, budget, and technology to succeed. Knowledge of GAAP principles and corporate policies as they pertain to operating expenses and capital funding.
• Risk Management: Identify, assess, and mitigate project risks to ensure successful project outcomes.
• Process Improvement: Implement and refine project management methodologies, tools, and best practices to enhance project delivery and efficiency.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to monitor project progress, performance, and outcomes.
• Reporting: Provide regular status updates and reports to executive leadership, highlighting project achievements, challenges, and areas for improvement.

Effectively performs various management responsibilities by:

• Selecting, orienting/training, and supervising staff; evaluating performance and making decisions for pay increases, promotions, and disciplinary actions.
• Ensuring the ongoing development of staff and the existence of a collaborative, positive work environment.
• Reviewing the department's performance in relation to established goals; implementing changes to effect continual improvement in the services provided.
• Ensuring effective working relationship by staff with all members of the organization.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job-related assignments and special projects as directed.

Leadership Competencies

• Drives Results - Consistently achieving results, even under tough circumstances.
• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Instills Trust - Gaining the confidence and trust of others through honesty, integrity, and authenticity.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a Bachelor's Degree in Information Technology, Computer Science, Business Administration, or a related field; Master�s degree preferred. A minimum of ten years of experience in IT project management, with at least 5 years in a leadership or managerial role. Certifications: Project Management Professional (PMP) certification or equivalent required.

Knowledge & Skills

• Skills:
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proven ability to manage complex IT projects and deliver results on time and within budget.
  • Proficiency in project management software and tools.
  • Strategic thinking and problem-solving skills.
  • Ability to work collaboratively with cross-functional teams and stakeholders.
• Knowledge: In-depth understanding of IT infrastructure, applications, and emerging technologies in the healthcare industry.

Working Conditions

• Works in an office environment.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.

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