Director Marketing Program Operations - HCA Healthcare
Nashville, TN 37203
About the Job
Description
This position is incentive eligible.Introduction
Do you want to join an organization that invests in you as a Director, Marketing & Corporate Affairs (M&CA) Program Operations? At HCA, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.
Benefits
At HCA, we want to ensure your needs are met. We offer eligible colleagues an attractive benefit package that includes medical, wellbeing, dental and vision benefits along with some unique benefits including:
- Medical, Dental, Vision, Life Insurance and Flexible Spending
- Paid Time Off (PTO) and Personal Leave
- 401K (100% annual match - 3% to 9% of pay based on years of service)
- Academic Assistance and Reimbursements for Tuition and Student Loans
- Employee Discounts including Tickets, Retail, Mental Health Apps, Education Apps, Identity Theft Protection etc.
- Home, Auto, and Pet Insurance
- Employee Stock Purchase Program (ESPP)
- Short Term & Long Term Disability coverage
- Adoption Assistance
- Legal Benefits and lots more!
Learn more about Employee Benefits
You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Director M&CA Program Operations like you to be a part of our team.
Job Summary and Qualifications
The Director, M&CA Program Operations serves as an internal consultant and team leader within and across M&CA teams, supporting planning, development, and execution of key strategic programs. They support development and maintenance of portfolio management processes that enable project governance and decision making across Marketing & Corporate Affairs (M&CA) leaders. The Director, M&CA Program Operations is an objective, systematic, and strategic problem solver. They regularly manage ambiguity and competing priorities with an ability to facilitate cross functional collaboration and navigate free form discussion to distill definitive, actionable next steps
What you will do in this role:
Program Leadership
• Works across teams, in partnership with project management, to develop connected and cohesive planning, tracking, and reporting of assigned programs
• Provides oversight of project execution, ensuring issues and escalations are properly addressed, and cross-project dependencies are understood
• Develops and manages program governance
• Demonstrated expertise in large, complex project management
• Ensures resource planning and capacity management is in place for assigned programs; develops or contributes to development of toolkits, communications, and change management plans
• Serves as business owner with defined decision authority when applicable
Portfolio Management
• Ensures assigned programs meet portfolio management defined criteria and milestones
• Creates visibility and accountability within assigned teams with escalations to appointed leaders
• Facilitates decisions amongst M&CA leaders
• Engages M&CA Operations team appropriately to plan and enable financial resources and support, contracting, resourcing, and other business functions.
Internal Consulting
• Serves as a neutral party to assess and make recommendations to solve specific assigned business problems
• Utilizes a mixture of project management, business analysis, and business consulting skill sets according to the needs of each unique assignment
• Facilitates planning, analysis, and/or decision making working sessions at all levels of the M&CA organization
• Defines, documents, and executes operational strategy while assessing and accounting for multiple competing strategies
What qualifications you will need:
• Bachelor’s degree is required
• Master’s degree preferred
• 7+ years of experience, with 5+ years in a leadership or consulting role
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Good people beget good people."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.