Director, Marketplaces - True Classic Tees LLC

Position Overview

True Classic is seeking an exceptional leader to further accelerate our online channels globally outside of trueclassic.com, which includes all online retail marketplaces (i.e. Amazon, Target, Walmart etc), creator commerce (i.e. Flip, Flagship etc), social commerce (i.e. TikTok Shop, Facebook store, Shop app) and dropshipping networks (i.e. Spocket). Our marketplaces business launched in late '22 rapidly achieving >$20m revenue in '23 and on target for >$40m in '24 with a view to doubling again in '25, led by the Marketplaces Director. The position will report directly to the Head of Commercial and have responsibility for owning and growing the business with full P&L accountability.

Key Responsibilities:

• Team Leadership: Hire, develop, and motivate both internal team members and external partners (e.g., agencies, consultants, SaaS partners, etc) to foster a collaborative work environment & deliver exceptional business results. 
• Overall business ownership: Responsibility for Marketplaces strategy, execution and P&L delivery as well as setting out and driving the omnichannel opportunity across the business
• Operating model: Design and build a fit for purpose omnichannel operating model, setting KPIs and delivering through an on and offshore team, functional business partners, agencies and technological innovation.
• Grow and optimise existing channels: Own and manage our $40m+ existing business across Amazon, Walmart and a number of existing social commerce, creator commerce and dropship networks.
• Launch new channels: Hunt out, asses, prioritize, negotiate and launch True Classic across new online channels
• International growth: Full responsibility for growing our marketplaces P&L outside of the US.

Key Requirements:

• Deeply understands marketplaces: 7+ years of Marketplaces experience with a proven track record in a senior leadership role.
• Operates at scale: Strong experience efficiently managing 8-9 figure budgets on Amazon is a must.
• Entrepreneurial and opportunistic: Strong experience launching and growing brands on new marketplaces (i.e. TikTok Shop) is a must.
• Can access the global opportunity: Experience growing brands in marketplaces outside the US is strong preferred.
• Strong commercial acumen: Excellent analytical and commercial thinker with proven negotiation skills
• Highly self motivated: Find and develops new opportunities independently, rolls up sleeves to get things done
• Sees the bigger picture: Strategic thinker with experience managing omni-channel businesses
• Collaborative communicator and operator: Comfortable operating in a matrix organization and as skilled at delivering as an individual contributor as through their own team, other internal teams or external agencies and partners. 

Company Values:

We are guided by six core values to chart our path to success.

1. Move the Needle

• We are obsessed with driving tangible business results.
• We constantly refocus our efforts and eliminate busy work to drive measurable impact.
• We embrace simplicity, automation, and technology to amplify our force.

2. Harness Grit 

• We are ambitious and persevere through challenges with a relentless spirit.
• We're optimistic about the future and our glass is half full.
• We are self-motivated, resourceful, and determined to make a difference.

3. Go Fast ⚡

• We are nimble, open-minded, and seek the fastest path to success.
• We remove barriers, eliminate friction, and move at the speed of light.
• We believe that "done is better than perfect" and fail forward to make progress.

4. Execute as a Pro

• We are curious and leverage data & insights to move in the right direction. 
• We are doers, embody an owner's mentality, and strive to get 1% better every day.
• We work systematically to produce consistent results & get our projects done right.

5. Be Creative

• We are first-principles thinkers and develop bold ideas to challenge the status quo.
• We are innovators at heart & believe that ingenuity is often the solution.
• We solve problems resourcefully and think outside the box.

6. Lead with Empathy  

• We obsess over our customers to consistently over-deliver.
• We are inclusive, appreciative, and supportive of our employees & partners.
• We put ourselves in others' shoes and seek to deeply understand their perspective.

Compensation and Benefits: 

• $170,000-$190,000
• Unlimited Sick Days & PTO
• Company paid medical, dental, and vision PPO insurance (Anthem Gold PPO)
• 401k plan with 3% company match
• Monthly $200 stipend for home office expenses
• Free $1,000 worth of True Classic merchandise every year
• Free Employee Assistance Program

Work Environment: 

This is a remote position, allowing you to work from the comfort of your home or any location with reliable internet access within the United States. You will spend extended periods at a computer, so a comfortable and ergonomic workspace is essential. We provide the necessary tools and support to ensure a productive and collaborative virtual work experience. Additionally, the company holds quarterly all-hands meetings in California, which you would be expected to travel to and attend in person.                                                                      

Our mission is to empower everyone to show up as their best self. We are dedicated to creating a community where creativity, curiosity, and innovation thrive; and that starts with welcoming diverse voices to our team. We believe that everyone should feel confident being exactly who they are, which is why we're committed to being an equal opportunity employer. We celebrate and support differences in race, religion, color, national origin, gender, sexual orientation, gender identity, age, veteran status, and abilities. If you need assistance or an accommodation due to a disability, please reach out to HR@trueclassic.com.

Please note that the duties and responsibilities outlined in this job description are intended to describe the general nature and level of work performed by employees assigned to this position. It is not an exhaustive list of all responsibilities, duties, and skills required for the role. Additional tasks and responsibilities may be assigned as needed to meet business needs.