Director of Admission and Sales - Cleveland NRC LLC
Cleveland, MS 38732
About the Job
Cleveland Nursing and Rehabilitation Center in Cleveland, Ms is actively seeking full-time Director ofAdmission and Sales. The Director of Admission and Sales, under the direction of the Executive Director, is responsible for the continued growth of resident census in the Facility. Would you like to join a supportive team that truly values you and your skills.? if so, please keep reading!
Essential Duties
1. Assists in the development of the Facility’s marketing plan and facilitates follow
through.
a. Maintains Sales Call calendar as it relates to outside marketing events.
b. Reviews reports and is able to identify Facility trends.
2. Conducts sales calls with community contacts to promote Facility and services
provided. Verifies documentation is completed and communicates outcomes to
the Facility team.
3. Oversees the tours of the Facility to prospective residents and families interested
in learning more about the Facility.
4. Coordinates inquiries to the Facility regarding admissions.
5. Identifies and documents referral sources in the community.
6. Maintains effective communication with referral sources regarding Facility
services and objectives.
7. Participates in assigned public speaking engagements.
8. Maintains the Facility’s objectives of the budget as it pertains to census and payor
classification.
9. Demonstrates knowledge of Medicare/Medicaid and various payor types as it
relates to potential admissions into the Facility.
10. Documents sales calls in appropriate forms.
11. Understands and is able to explain the admissions agreement and services
provided.
12. Oversees all aspects of the Admissions department.
13. Understands thoroughly the duties and responsibilities of the Admissions
Coordinator position, and is responsible for training new incumbents to the
position.
14. Explores and utilizes available community resources applicable to residential
health care Facility programs.
15. Demonstrates growth in the profession through community involvement and
continuing education.
16. Demonstrates ability to interact well with a diverse segment of the community.
Standard Requirements
1. Supports the Mission, Values and Vision of the Facility.
2. Is knowledgeable of resident rights and supports an atmosphere which allows for
the privacy, dignity and well-being of all residents in a safe, secure environment.
3. Supports, cooperates with, and implements specific procedures and programs for:
OSHA and safety, including universal precautions and safe work practices,
established fire/safety/disaster plans, risk management, and security, report and/or
correct unsafe working conditions, equipment repair and maintenance needs.
4. Adheres to:
a. Confidentiality of all data, including resident, employee and operations
data.
b. HIPAA regulations
c. Quality Assurance requirements and compliance with regulatory
requirements.
d. Compliance with current law and policy to provide a work environment
free from sexual harassment and illegal and discriminatory behavior.
e. Code of Conduct and Compliance Program when performing work
functions.
5. Supports and participates in common teamwork:
a. Cooperates and works together with all co-workers; plans and completes
job duties with minimal supervisory direction, including appropriate
judgment.
b. Uses tactful, appropriate communications in sensitive and emotional
situations.
c. Follows up as appropriate with supervisor, co-workers or residents
regarding reported complaints, problems and concerns.
d. Promotes positive public relations with residents, family members and
guests.
e. Completes requirements for in-service training, acceptable attendance,
uniform and dress codes including personal hygiene, and other work
duties as assigned.
f. Participates as assigned in the orientation of new staff and demonstrates a
positive, helpful, and enthusiastic attitude.
6. Immediately reports incidents of alleged resident abuse or neglect or alleged
violations of residents’ rights to Supervisor or Executive Director.
7. Maintains current practice standards or changes by participating in educational
opportunities provided by the Facility and outside resources.
Other Duties
Perform tasks which are supportive in nature to the essential functions of the job, but
which may be altered or redesigned depending upon individual circumstances. Performs
other work duties as assigned.
Standard Requirements
1. Supports the Mission, Values and Vision of the Facility.
HISTORY:
(A) 8/2012
2. Is knowledgeable of resident rights and supports an atmosphere which allows for
the privacy, dignity and well-being of all residents in a safe, secure environment.
3. Supports, cooperates with, and implements specific procedures and programs for:
OSHA and safety, including universal precautions and safe work practices,
established fire/safety/disaster plans, risk management, and security, report and/or
correct unsafe working conditions, equipment repair and maintenance needs.
4. Adheres to:
a. Confidentiality of all data, including resident, employee and operations
data.
b. HIPAA regulations
c. Quality Assurance requirements and compliance with regulatory
requirements.
d. Compliance with current law and policy to provide a work environment
free from sexual harassment and illegal and discriminatory behavior.
e. Code of Conduct and Compliance Program when performing work
functions.
5. Supports and participates in common teamwork:
a. Cooperates and works together with all co-workers; plans and completes
job duties with minimal supervisory direction, including appropriate
judgment.
b. Uses tactful, appropriate communications in sensitive and emotional
situations.
c. Follows up as appropriate with supervisor, co-workers or residents
regarding reported complaints, problems and concerns.
d. Promotes positive public relations with residents, family members and
guests.
e. Completes requirements for in-service training, acceptable attendance,
uniform and dress codes including personal hygiene, and other work
duties as assigned.
f. Participates as assigned in the orientation of new staff and demonstrates a
positive, helpful, and enthusiastic attitude.
6. Immediately reports incidents of alleged resident abuse or neglect or alleged
violations of residents’ rights to Supervisor or Executive Director.
7. Maintains current practice standards or changes by participating in educational
opportunities provided by the Facility and outside resources.
Other Duties
Perform tasks which are supportive in nature to the essential functions of the job, but
which may be altered or redesigned depending upon individual circumstances. Performs
other work duties as assigned.
Qualifications :
Education/Training: Associates Degree from an accredited institution. Additional
experience may be substituted for education.
A.D.A ((Americans with Disabilities Act)(as amended)) REQUIREMENTS: Must be
able to bend, stoop, push, pull, and walk and stand for most of the working day. Requires
manual dexterity sufficient to operate standard office machines such as fax, telephone,
etc. Requires normal range of hearing and vision. Must be free from communicable
diseases that pose a "direct threat" to the health or safety of others and which cannot be
eliminated by a reasonable accommodation. Must be able to lift a minimum of 30
pounds, and be able to carry and transport supplies. Must be able to pass a post-offer, preemployment
physical health examination as a condition of employment. Must be capable
of performing the essential functions of the job, with or without reasonable
accommodation(s).
Skill(s): Must possess proficient reading, writing, grammar, and mathematics skills;
proficient interpersonal relations and communication skills; decision-making skills, basic
computer skills; and be able to operate various medical and/or office equipment. Must
demonstrate knowledge of safety techniques. Must be able to communicate in English,
both verbally and in writing, and possess sufficient communication skills to perform the
tasks required.
Experience: 1 – 2 years of relevant experience in long term care is preferred.