Director of Admissions - Southern California University

JOB TITLE:                   Director of Admissions
DEPARTMENT:             Admissions
LOCATION:                  HYBRID, Onsite (Whittier, CA)
STATUS:                       Exempt
SUPERVISOR TITLE:   AVP of Admissions

GENERAL PURPOSE OF THE JOB:

This position is primarily responsible for leading the effort to create a compelling and attractive vision for prospective student, enhancing the admissions process and assuring a rewarding, meaningful and successful admission experience; supporting leadership in delivering comprehensive programs and services to potential students; providing leadership in the planning, development and implementation of the university enrollment plan; successfully attracting, recruiting and enrolling a qualified student body that supports the strategic vision of the institution. The Director must be a creative thinker and utilize best practices and resources to engage students and continually build, lead, and assess recruitment outreach and communications by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversee daily operations of the SCU Office of Admissions including direction related to prospective student requirements, team dynamics, training, staff schedules, outreach and admissions events
• Experience with Online programs
• Track and analyzes key enrollment data to guide strategy
• Manage workflows for the admissions advisors on a daily basis by monitoring key performance indicators
• Provide advice to leadership on mattes related to the development and implementation of Admissions policy, strategies, budget, and personnel
• Guides the admissions review process by following admissions requirements outlined in the catalog. Coordinates committee, defining and revising review process operations, and ensuring that support and data entry are accurate and complete
• Contributes to the development and delivery of admissions-related communication plans and training programs
• Promotes a yearly recruitment/enrollment plan that will achieve university enrollment goals
• Oversees, makes recommendations for, and approves all new student scholarships from, authorized funds
• Performs other duties as assigned

Attendance

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks, where applicable.

Onsite

This position requires weekly onsite support and/or attendance. This is required in order to meet the essential functions of the job.

Intellectual

• Analytical
• Problem solving
• Project management
• Technical skills

Interpersonal

• Customer service
• Strong communication
• Team player

Leadership

• Managing people
• Delegation
• Professional development of team members
• Change management

Organization

• Business acumen
• Cost consciousness
• Business necessity
• Safety and security

SUPERVISORY RESPONSIBILITIES:

Directly supervises 6-8 employees in the admissions department. Carries out supervisory responsibilities in accordance with the organization’s policies, procedures and applicable laws. Responsibilities include interviewing, hiring, and training employee; planning, assigning, and directing
work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving issues.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree from four-year college or university; 3-5 years of related experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

COMPUTER SKILLS:

To perform this job successfully, an individual should have knowledge of: Spreadsheet Software (Excel); Word Processing Software (Word); Electronic Mail Software (Outlook); Enrollment Management Software; Customer Relationship Manager Software; and Jenzabar.

OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:

• Knowledge of marketing and recruiting concepts and sales and customer service experience a plus.
• Ability to travel to remote locations and to load and transport admissions materials, displays and other equipment. Some evening and weekend hours are required, especially during the travel season.
• Ability to represent the admissions profession positively through a strong, student-centered ethics.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 25 pounds.

WORK ENVIRONMENT:

While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); outside weather conditions; extreme cold; and extreme heat.
The noise level in the work environment is usually moderate.

Expectations of SCU Employees

The SCU President’s Cabinet has identified a set of values and attributes that are bare minimums for employment, those that are core to who we are as a -university, and values to which we aspire.
Further identified are qualities and attributes desirable for employees in general, and senior leadership specifically. This is in harmony with principles found in The Advantage, by Patrick Lencioni.

SCU Core Values:

1. Integrative Health: We teach, learn, collaborate, and lead by creating an open environment for multiple disciplines and professionals to bring their shared and unique skills together for the benefit of patients and students.
2. Evidence-based Practice: We value a culture of inquiry, assessment, research, scholarship, and judicious use of current best evidence to inform our decisions and work.
3. Health Equity: We value people equally. We strive to educate graduates that are prepared to improve individual and community health.
4. Inclusivity: We welcome everyone regardless of age, race, ethnicity, class, religion, gender, gender expression, sexual orientation, disability, or any other similar or protected status. We believe inclusivity leads to more diversity in our reasoning, better representativeness in our conclusions, more ingenuity in our problem solving, and greater equity in our care

Profile Qualities:

1) Customer service focused
2) Willing to invest in student/client success by fostering positive relations, guidance, and assistance
3) A belief that no task that improves the University is beneath us/servant leadership
4) Be an ambassador of the brand
5) Be a part of recruitment
6) Resource innovator

Profile-Specific Qualities by Category:

1.) They promote positivity and teamwork

1. They actively work to build up teams and break down silos
2. They actively work to be part of the solution
3. They actively work to empower themselves and their teammates, working together in decision making processes

2.) They see how they can affect the bigger picture

1. They understand how their role helps to build the future of integrative healthcare
2. They pay attention to the details.