Director of Banquets | Montage Palmetto Bluff - Montage Hotels & Resorts and Pendry Hotel
Bluffton, SC
About the Job
Live Your Passion. Add Your Magic.
At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
If you are an internal applicant, please log into Workday and apply for your application to be considered.
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AtMontage,It’sAll Because of YOU!
Directorof Banquets
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. AtMontage, we know our success is all because of you. Here,you’renot just an associate but a passionate creator of authentic, personalized experiences.You’llfeel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working atMontageis more than a job;it’sa way of life.Don’tjust imagine the possibility—join us.
Your Leadership
Oversee thedaily operation of the Banquet department,including recruiting,hire,train, scheduling, staffing, and supervision of all Banquet associates
Act as a liaison for the resort and serving as the point of contact for guests during their event
Develop andmaintainall policies,training manuals,procedures, and quality standards within the department
Managing, in conjunction with the Director of Stewarding, the inventory, control and breakage/loss reduction ofchina, glass, and silver as it relates to function and banquet services
Providedaily support and guidance to Banquet associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest
Work with all other departments to execute guest events and meetings
Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas throughout the resort.
Ensure the department abides by all safety and sanitation policies
Create andmaintainstaffing schedules, ensuringappropriate coveragefor events and functions
Develop and manage departmental budgets, forecasts, and financial reports, monitoring expenses and revenue performance
Implement cost control measures and revenue enhancement strategies to maximize profitability whilemaintainingservice quality
Maintainhigh standardsof service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
Conduct regular inspections of banquet facilities, equipment, and amenities to ensure cleanliness, safety, and functionality
Work collaboratively with the Meetings & Events and Culinary teams to ensure flawless execution of events
Performadditionalduties as assigned that may be outside the scope of duties, based on business needs
About You
You are passionate aboutbanquetoperations
You are exceptional in leading a team
Youhave the ability towork independently or as part of a team
Youhave the ability toprioritize and organize work assignments, multi-task
You are passionate about providing exceptional service and creating memorable moments
You are open to learning, developing, and growing both yourself, personally, and helping others do the same
You are trustworthy and have integrity
Must Haves
Prior Director of Banquets or Banquet Manager experience
Excellent verbal and written communication skills
Knowledge of budgeting and forecasting, a plus
Proven success in customer service and guest recovery
Ability to supervise subordinate associates, including, but not limited to, assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action whennecessary
Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines
Microsoft Office products; Word, Excel, PowerPoint, and Outlook
EmbraceTechnology –continuallylearn,adaptand masterto newoperatingsystem
Knowledge of food and alcoholic beverages
Ability to work a flexible schedule including weekends and holidays
Luxury hotel experience, a plus
You will Enjoy
DTO (Discretionary Time Off)
Healthcare benefits
Health Savings Account and Flexible Spending Accounts
401 [k] retirement plan with company matching, fully vested, and loan option
Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
Fertility & Family Forming Assistance
Parental leave pay differential
Pet Insurance
Hotel discounts
Free meals
Fitness & wellness discounts
LinkedIn Learning membership
Hearts of(insert brand)/Hearts ofPendrycommunity engagement
Associate’s events throughout the year
Physical Requirements
Grasping, holding, sitting, walking, repetitive motions, bending over
Ability to stand and exercise mobility for extended periods of time during your scheduled shift
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis
At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance oran accommodationin order to apply for a position (or their representative) should contact the People department directly at your preferred location.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.