Director of Counseling, Community Education, and Crisis Services - SARC

Are you passionate about creating a safer, more supportive community? SARC (The Sexual Assault/Spouse Abuse Resource Center) is seeking dedicated individuals to join us in our mission to be Harford County’s lifeline for victims and survivors of domestic violence, sexual violence, child abuse, and stalking.

About SARC:

Established in 1978 through grassroots efforts, SARC has been at the forefront of providing essential services and support to those in need. From our humble beginnings, we've evolved into a comprehensive resource center offering shelter, advocacy, legal support, community outreach, and education services. At SARC, we believe in fostering an environment of trust, respect, and inclusivity, regardless of race, creed, gender, marital status, sexual orientation, or economic circumstances.

About the Role: 

The Director of Counseling, Community Education, and Crisis Services is responsible for the oversight and direction of the outpatient counseling program, crisis intervention services, and community education. Services focus on intimate partner violence, sexual violence, and human trafficking. The responsibilities of this vital role include:

• Planning, establishing, and directing the overall policies and practices for counseling, community education, and crisis services.
  
• Representing SARC with area service providers, on local coalitions, committees and boards, and providing professional presentations for educational and marketing purposes.
  
• Ensuring coverage for the 24/7 Hospital Companion, Human Trafficking, and Lethality Programs, which may include providing after-hours coverage during a staff vacancy, or when a staff member is unable to respond due to illness.
  
• Reviewing charts, signing treatment plans, and case management service plans for all case managers and counselors currently under supervision.
  
• Providing direct counseling services for up to 5 clients weekly.
  
• Providing regular auditing of all client records to ensure they meet the agency standards for documentation and treatment.
  
• Monitoring counselor case assignments, treatment progress, case closures, and wait lists.
  
• Maintaining and reporting accurate and up-to-date statistics for the program. Using an electronic records system and other methods to monitor and report on program quality, data integrity, and other key performance indicators.
  
• Assisting with grant writing responsibility, grant oversight, and grant reporting for Federal, State, and local grants.
  
• Holding team meetings regularly to provide feedback and direction, and meeting weekly with direct reports for one-on-one supervision.
  
• Coordinating staff schedules and shift coverage, and reviewing and approving on-call schedules for the hospital companion program.
  
• Participating in the planning and delivery of community education.
  
• Maintaining good working relationships with outside agencies, both in Harford County and surrounding areas.
  
• Meeting regularly with the CEO to discuss cases, procedures, and problems.
  
• Supervising counselors, crisis case managers, community educators, and the Coordinator for the Abuser Intervention Program, which includes interviewing, hiring, and training employees, planning, assigned, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and resolving problems.
  

Schedule:

Monday through Friday, usually 8:30am to 4:30pm. Required to work in-office at least 3 days per week, with 2 remote day options. These days will vary based upon requiring community meetings.

Salary:

$75,000 to $83,000 per year.

Requirements

Necessary Skills:

• Knowledge of intensive psychosocial services and a wide range of skills including casework, group work, individual and family therapy.
  
• Ability to work under pressure with time constraints.
  
• Knowledge and adherence to laws, policies, procedures, and ethical standards of the counseling profession.
  
• Ability to read, analyze, and interpret procedures.
  
• Ability to write reports, business correspondence, and procedure manuals.
  
• Ability to present information and respond to questions from groups of managers, clients, customers, and the general public.
  
• Excellent listening skills.
  
• Ability to apply basic mathematical concepts.
  
• Ability to understand and apply relevant therapy concepts, define problems, collect data, establish facts, and draw valid conclusions.
  
• Ability to interpret and deal with several abstract and concrete variables.
  

Requirements for Consideration:

• Masters Degree in Psychology, Social Work, or related field.
  
• Two years of clinical experience.
  
• Within a 1-hour commute to our Bel Air office.
  
• Current MD license as an LCPC or LCSW-C is required.
  
• Must be able to effectively maintain a healthy work environment for all staff that encourages professionalism, respect, equality, diversity, and continuous improvement. 

Preferred Experience:

• Previous experience working with trauma and/or crisis intervention.
  
• Two years of prior management experience.
  

Benefits

What We Offer You:

• Enjoy 11 paid holidays plus two floating holidays for full-time positions, and 1 floating holiday for part-time roles.
  
• Receive up to 112 hours of accrued vacation time in your first year of employment (part-time positions working under 10 hours/week are not eligible).
  
• Access up to 96 hours of sick leave annually (part-time roles working under 10 hours/week are not eligible).
  
• Choose from 3 Health Plan options, with a generous employer HSA contribution.
  
• Benefit from 100% employer-paid premiums for the standard health insurance plan for individual coverage.
  
• Take advantage of dental and vision insurance, dependent care FSA, voluntary life and AD&D coverage.
  
• Receive an employer-paid parking pass for added convenience.