Director of Counseling Services - Gables Search Group
New City, NY
About the Job
Job Description:
We are currently seeking a Director of Counseling Services to oversee social work, spiritual care, bereavement, volunteer, and complementary therapy programs. This full-time position is based out of our Goshen, NY office and provides in-person services for patients in Orange County.
Key Responsibilities:
Coordinate, manage, and supervise counseling services, including social work, spiritual care, bereavement support, volunteer, and complementary therapy programs.
Interview, hire, and orient new staff for positions within the counseling services department.
Perform the duties of a social worker during peak census times or in the absence of staff, including patient/family assessments, plan of care development, and interventions.
Lead a community-based spiritual care team.
Plan and evaluate counseling functions, assigning patient/families to counseling staff and ensuring appropriate caseloads.
Provide coverage for staff caseloads during absences and vacancies.
Supervise and review all documentation to ensure compliance with hospice standards of practice.
Conduct performance appraisals, including field evaluation visits, and provide feedback for staff development.
Mentor and coach staff to maximize performance and address performance concerns with the Director of Clinical Services.
Onboard departmental staff and assess ongoing needs to develop plans for continuous improvement.
Lead monthly department meetings and participate in interdisciplinary team meetings.
Supervise support groups and bereavement activities.
Conduct chart audits, monitor compliance with regulations and accreditation standards, and initiate performance improvement projects.
Rotate as administrator-on-call.
Provide community outreach and education on relevant subject matters and schedule department staff for outreach activities.
Perform other responsibilities as assigned.
Qualifications:
New York State Licensed Clinical Social Worker (LCSW) or related mental health degree is required.
Minimum of five years’ experience in the field (hospice experience preferred), with at least two years in a supervisory role.
Thorough knowledge of Federal and State hospice care regulations and accrediting body standards.
Understanding of psychosocial and spiritual care assessments and interventions for end-of-life care.
Strong leadership, supervisory, and team-building skills, with the ability to motivate staff.
Excellent decision-making and critical-thinking skills.
Outstanding verbal, written, and interpersonal communication skills.
Ability to work independently and without direct supervision.
Flexible schedule to accommodate occasional evening and weekend work.
Experience supervising volunteers and social work interns.
Proficiency in Microsoft Office, EMRs, and the ability to learn new software.
Valid driver’s license, access to a car, and current insurance for travel to patient locations and field supervision as needed.
Benefits:
Medical, dental, and vision insurance
Retirement plan
Paid time off (vacation, sick pay, holiday pay)
Employer-paid basic life insurance
Employee Assistance Program (EAP)
Additional perks
