Director of Donor Services at Jobot
Tampa, FL 33619
About the Job
Hybrid Schedule | Lead our Donor Services team, ensuring compliance and excellence in donor screening and eligibility. Join us in making a difference every day!
This Jobot Job is hosted by: Ryan Jauregui
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $110,000 - $120,000 per year
A bit about us:
We are a dedicated team committed to facilitating donor eligibility and tissue recovery, ensuring compliance with all standards, rules, and policies. Our mission is to deliver exceptional service and maintain high standards in donor screening, authorization, and eligibility determination. We work collaboratively with various agencies to meet our goals and ensure customer satisfaction within established time frames.
Open to relocation package available for this position.
Why join us?
Job Details
In this role, responsible for managing and supervising all Donation Coordinators and Donor Eligibility staff on a daily basis. Ensure adherence to all standards, rules, and policies related to donor screening, authorization, and eligibility. Facilitate communication between recovery divisions within the Foundation to achieve customer satisfaction and timely donor eligibility determinations.
Requirements:
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
This Jobot Job is hosted by: Ryan Jauregui
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $110,000 - $120,000 per year
A bit about us:
We are a dedicated team committed to facilitating donor eligibility and tissue recovery, ensuring compliance with all standards, rules, and policies. Our mission is to deliver exceptional service and maintain high standards in donor screening, authorization, and eligibility determination. We work collaboratively with various agencies to meet our goals and ensure customer satisfaction within established time frames.
Open to relocation package available for this position.
Why join us?
- Base Salary up to $120K, based on experience.
- Company Paid Health Benefits.
- Company Paid Retirement Pension Plan.
- Paid Vacation, Sick, Holidays.
- Hybrid Work Schedule
- Lead a dynamic team of Donation Coordinators and Donor Eligibility staff.
- Engage in impactful work that contributes to saving lives and improving healthcare.
- Develop your skills through continuous training, coaching, and mentoring.
- Collaborate with top professionals in the field, including medical directors and quality assurance teams.
- Enjoy a supportive and positive work environment with opportunities for growth and advancement.
Job Details
In this role, responsible for managing and supervising all Donation Coordinators and Donor Eligibility staff on a daily basis. Ensure adherence to all standards, rules, and policies related to donor screening, authorization, and eligibility. Facilitate communication between recovery divisions within the Foundation to achieve customer satisfaction and timely donor eligibility determinations.
- Operational Management: Oversee daily operations, management, and supervision of all Donation Coordinators and Donor Eligibility staff, ensuring compliance with all standards.
- Leadership & Supervision: Directly supervise managers and supervisors, ensuring appropriate controls and evaluations.
- Data Analysis & Process Improvement: Analyze operational and performance data to assess effectiveness and direct situational problem resolution.
- Communication & Coordination: Maintain regular communication with direct reports, peers, and external agencies to facilitate donor eligibility determination.
- Regulatory Compliance: Ensure compliance with current domestic and international regulations related to donor eligibility, and participate in regulatory inspections.
Requirements:
- College degree in a medically related field preferred, or equivalent.
- 3-5 years of experience in a regulated environment, Tissue Bank experience preferred.
- Comprehensive knowledge and analysis of organ/tissue development and recovery activities.
- Leadership and interpersonal skills necessary to oversee daily operational activities.
- Strong Leadership Skills and Communication Skills.
- Preferred call center background.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
110,000 - 120,000 /year