* Know the White Lodging Way for Engineering, housekeeping, and food service operations * Ensure the hotels maintenance and upkeep standards meet WL, Brand, and Guest standards * Proactively follow specific departmental procedures in performing repair, maintenance, alteration, and installation work in a safe and neat manner * Comply with the latest insurance, local county, state, and federal government codes, laws, and requirements * Determine defects, troubleshoot malfunctions, take necessary corrective action, and record same following specific departmental procedures * Have knowledge of property, staff, and services with hours of operation * Carry out all reasonable requests by management * Initiate training of new department associates on equipment and the daily functions of the hotel * Delegate or coordinate shift staff duties * Responsible for identifying and scheduling repairs of all mechanical failures to include repair of appliances, HVAC, electrical or plumbing; follow through on procedures on equipment maintenance where applicable as directed by management * Possess the ability to read and use blueprints, diagrams, operations manuals, and manufacturers specifications * Responsible for operating various hand and power tools in a safe manner * Follow safe working practices and conditions within your department * Function as a member of the emergency organization team become an expert on life safety system * Be aware of fire, safety, and protection equipment/hazards * Responsible for completion of preventive maintenance programs on rooms and equipment * Responsible for maintaining key inventories and procedures in coordination with risk management * Maintain positive public relations and a pleasant attitude with all guests and associates * Ensure all potential safety hazards are corrected in a timely fashion * Delegate, supervise, and participate in all preventive and general maintenance programs by:-Maintaining a rooms maintenance strategy-Maintaining tracking data check sheet and logs-Planning and scheduling preventive maintenance-Planning and scheduling corrective maintenance-Planning and scheduling project work-Regular inspections * Directly responsible for the following:-Coordination of the operation and maintenance of all interior and exterior structural fixtures and mechanical equipment to coincide with Marriott standards-Coordination and supervision of all contracted projects-In the formulation and completion of capital expenditure projects-Controlling operating costs-Preparing annual budgets * Ensure all guests complaints are handled with extreme courtesy and promptness * Ensure work assignments are completed with no rework * Ensure work assignments are completed with no supervision * Follow up is a must and pertinent information should be passed on consistently in pass down logs and on white boards * Maintain a clean and organized work area, and return tools to their proper place * Ensure department training, self-development, and running the department to its fullest potential * Surface issues of concern to General Manager * Work and communicate well with other departments * Assume the responsibilities of the General Manager in his/her absence as part of the property MOD program * Act as a technical liaison to all other departments * Ensure service requests are follow up on and completed as described in White Lodging Way * Review and evaluate utility reports with input on energy conservation * Ensure an adequate supply of spare parts in inventory * Coordinate preventative maintenance system according to SOPs * Fire alarm / life safety system - to monitor and perform test systems as necessary, to be fully informed of the system operation and to handle emergencies involving the systems * Have a working knowledge of fire sprinkler and emergency power systems * Energy conservation - to observe energy and utilities usage in the resort and on the grounds * Look for ways to conserve energy and report any ideas to the Engineering Management * Emergencies - be available for any emergencies and act in an engineering capacity to protect our guests and associates, and preserve the building and its systems during the emergency * Act as quickly and responsibly as possible to return the building to its normal operating status * Inform Engineering Management of any such emergencies RDOE, VP * Records - read, log, track, and interpret readings from meters, gauges, and other measuring units; maintain a thorough log of each days activities and problems that occur and ensure this information is passed on to other shifts * Complete PMworks tasking and reporting * Maintain the White Lodging Way calendar for success and communicate such and submits copy to RDOE * Respond to work orders and requests and documents all work in the defect log * Participate in a weekly property walk through and completes identified deficiencies within an appropriate time * Complete weekly ENG/General Manager accountability review; submit copy to RDOE * Follow up and communicate on outstanding issues * Implement White Lodging Way for Engineering * Train, motivate, and develop property staff in the White Lodging Way of operating hotels * Communicate effectively with customers, co-workers, and supervisors * Remain flexible and responsive to scheduling needs * Communicate regularly as needed with Regional Director of Engineering * Communicate timely, clearly, and effectively to all stakeholders
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