Director of Housekeeping and Laundry - Sterling Manor

JOB SUMMARY:

The Director of Housekeeping is responsible for planning, organizing, staffing, directing, coordinating, reporting, budgeting, and physical management of the housekeeping department's employees and equipment in a way that maximum cleanliness and order throughout the building and laundry services for both resident clothing and facility linen are maintained.

QUALIFICATIONS:

1. High school diploma

2. Personnel housekeeping management experience required

3. Must be able to lift, push, pull, move equipment, supplies, etc. in excess of fifty

(50) pounds as required.

JOB REQUIREMENTS:

1. Must be physically and mentally capable of performing routine job duties.

2. Good administrative, leadership, managerial, organizational, planning, and interpersonal skills.

3. Knowledge of JCAHO, OBRA, OSHA, LSC, IDPH, and HFS regulations relevant to housekeeping, laundry, and employment.

4. Be personable with residents, families, and staff in a professional and cooperative manner.

5. Must have compassion, tolerance, and understanding for the elderly.

MAIN DUTIES:

• Support the facility's philosophy of care and strive to achieve its goals and objectives.

• Develop job descriptions and orientation checklist for the housekeeping and laundry staffs which are submitted to the Administrator for approval.

• Update and correct personnel policies pertaining to the housekeeping and laundry staffs and submit to the Administrator for approval.

• Obtain staff by recruiting, interviewing, and verifying references in order to employ the number and kinds of personnel needed.

• Decide and propose the staffing needs and organization of the housekeeping and laundry departments and submit to the Administrator for approval.

• Supervise scheduling of sufficient staff to ensure uninterrupted service to the facility and residents at all times.

• Ascertain that each employee in the housekeeping and laundry departments are aware of the lines of authority and exercise disciplinary action or termination when necessary and provide appropriate documentation in the employee's personnel record.

• Supervise the new employee orientation process including the explanation of personnel policies and individual duties.

• Schedule and direct the housekeeping and laundry staffs through training and in-servicing.

• Delegate the authority required for performance of his/her job to a housekeeper in their absence.

• Check the time clock reports of all housekeeping and laundry staff for verification of accuracy and return them to the office supervisor for payroll processing.

• Supervise purchasing, storage, and distribution of all housekeeping, cleaning, and laundry supplies.

• Maintain inventory of all facility linen in order to provide a continuous supply to the staff and residents.

• Supervise laundry staff in order to ensure orderly: proper handling of isolation linen and clothing, laundering and drying of all delivered linen and clothing, proper distribution of clean clothing to residents, proper distribution of bed linen and towels on all wings to ensure continuous service to the residents

• Supervise the disposal of bio-hazardous waste in accordance with regulatory procedures.

• Participate in periodic fire, disaster, and evacuation drills for all shifts: fire- 1 per shift per quarter (annually) at varied times per IDPH requirements. Disaster - 2 per shift annually (rolling year) per IDPH requirements. Elopement - 1 per shift per quarter per Joint Commission requirements

• Direct performance improvement projects in accordance with JCAHO guidelines.

• In-service other departments as to safety and bio-hazard procedures.

• Keep up-to-date records of MSDS sheets and provide accessibility to them to all employees.

• Maintain up-to-date knowledge of any changes in JCAHO, Federal, and State regulations, modify department policies to assure compliance, and in-service all effected personnel accordingly.

• Implement any plan of correction as required by State and Federal surveys in the housekeeping department.

• Furnish information regarding residents only to authorized agencies or people.

• Follow established fire, disaster, safety, infection control, and evacuation policies and procedures.

• Perform other related duties as assigned by the Administrator.

• Work as weekend Supervisor as part of Department head monthly rotation.