Director of Human Resources - New Orleans Convention Center - Sodexo

Job Listing: Director of Human Resources

At Sodexo Live!, we take pride in crafting exceptional events at the most prestigious venues on the planet and creating lasting memories for fans, visitors, guests and team members. Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. Here, you'll build a career where 'everyday' is anything but normal.

Our experiences are unique, and so are our people. Bring your personality, your background and your desire to delight others. In return, we'll give you all you need to thrive. After giving it all, you'll return home knowing that you've played your part in creating a truly unforgettable moment.

Location: We are seeking an experienced Director of Human Resources for the New Orleans Convention Center.

Unit Description:

The Ernest N. Morial Convention Center is located in Downtown New Orleans, Louisiana. The lower end of building one is located 1,640 feet upriver from Canal Street on the banks of the Mississippi River. It is named after former Mayor of New Orleans Ernest Nathan Morial. With 1.1 million square feet of prime, contiguous exhibit space, the award winning New Orleans Ernest N. Morial Convention Center is the sixth largest convention facility in the nation, and it consistently ranks in the country's top ten of facilities that hold the most conventions and tradeshows annually.

Principal Function:

The Director of Human Resources is responsible for overseeing all aspects of HR management, including recruitment, employee relations, training and development, compliance, and performance management. The Director of Human Resources will ensure a positive workplace culture that promotes employee engagement and aligns with the convention center's goals.

Essential Responsibilities:

• Develop and implement HR strategies that support the convention center's mission and objectives.
• Collaborate with executive leadership team to support with the overall business plan and strategic direction of the convention center.
• Lead the recruitment process to attract top talent for various roles.
• Develop and maintain an efficient onboarding process to ensure new hires are integrated smoothly.
• Foster a positive and inclusive workplace culture that encourages open communication and collaboration.
• Address employee concerns and resolve conflicts while maintaining confidentiality.
• Identify leadership potential and develop succession plans for key positions.
• Oversee the performance appraisal process and ensure that feedback is constructive and actionable.
• Ensure compliance with all labor laws and regulations, as well as company policies.
• Develop, update, and enforce HR policies and procedures.
• Oversee compensation and benefits programs to ensure competitiveness and equity.

Qualifications/Skills:

• Bachelor's degree in Human Resources Management or a related field of study and/or appropriate combination of education and experience to ensure on-the-job success.
• 7 years of experience in HR management, with a preference for experience in the hospitality or food and beverage industry.
• Strong understanding of HR best practices, labor laws, and regulations.
• Excellent interpersonal and communication skills, with the ability to engage with a diverse workforce.
• Proven ability to lead and develop HR teams and initiatives.
• Strong analytical and problem-solving abilities.
• Ability to work in a fast-paced environment with multiple stakeholders and priorities.
• May require occasional evening or weekend work, especially during events.

Hours may be extended or irregular to include nights, weekends and holidays.

Thank you for expressing interest in employment with Sodexo Live!. While only those candidates considered for this position will be contacted, your resume will remain on file for 90 days.

Sodexo Live! is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable Federal, State or Local law.