Director of Information Technology - Wisemen Multimedia, LLC
Chamblee, GA 30341
About the Job
Job Summary:
The Director of Information Technology (IT) is responsible for leading the technology strategy, management, and operational execution of all IT functions, ensuring alignment with the Company’s business goals. This role will provide oversight across desktop support, procurement, infrastructure, hardware, software, and networking, ensuring the reliability, security, and efficiency of technology systems. The Director of Information Technology will manage IT teams, develop technology policies, and lead initiatives that enhance organizational performance through effective technology solutions. The Director of Information Technology will report to the Chief Sustainability Officer (CSO).
Core Competencies
- Leadership and team development
- Strategic thinking and innovation
- Technical proficiency in infrastructure, networking, and cybersecurity
- Financial acumen and budget management
- Communication and collaboration with executive stakeholders
- Commitment to continuous improvement and customer service
Primary Duties & Responsibilities:
Strategic Leadership and Planning
- Develop and execute IT strategy aligned with business goals, driving efficiency and innovation in technology solutions.
- Collaborate with executive leadership to identify technology needs, assess new technologies, and drive digital transformation initiatives.
- Lead IT budgeting, forecasting, and resource allocation to ensure optimized use of financial and personnel resources.
Team Management and Development
- Recruit, train, and manage IT staff, fostering a high-performance team environment and mentoring employees to ensure career growth.
- Set clear performance metrics, conduct regular evaluations, and provide feedback to ensure team accountability and growth.
- Promote a culture of continuous improvement, knowledge-sharing, and collaboration within the IT team.
Technology Operations and Desktop Support
- Oversee all desktop support functions, ensuring timely and effective support for end users and maintaining high standards of customer service.
- Develop policies and procedures for desktop support, including incident management, user onboarding/offboarding, and system upgrades.
- Evaluate and implement tools to enhance support capabilities, drive automation, and optimize the end-user experience.
Procurement and Vendor Management
- Oversee IT procurement, including sourcing, negotiating, and managing vendor relationships to secure cost-effective and high-quality technology assets.
- Develop and enforce policies for hardware and software acquisition, tracking, and inventory control.
- Ensure vendor compliance with service-level agreements and assess vendor performance regularly.
Infrastructure, Networking, and Security
- Lead the design, implementation, and maintenance of a secure and scalable infrastructure, including servers, networks, and cloud environments.
- Develop policies and procedures for network management, ensuring high availability, redundancy, and disaster recovery capabilities.
- Collaborate with security teams to implement robust cybersecurity measures, including vulnerability assessments, threat management, and compliance protocols.
Software and Hardware Management
- Oversee software deployment and maintenance, including upgrades, licensing, and ensuring compatibility with the company’s infrastructure.
- Evaluate and standardize hardware used across the organization, balancing user needs, cost, and scalability.
- Lead initiatives for software and hardware lifecycle management, ensuring timely upgrades, replacements, and adherence to budget.
Data Management and Compliance
- Ensure the integrity, availability, and confidentiality of company data, implementing best practices for data management, backup, and disaster recovery.
- Develop policies to support data privacy and regulatory compliance (e.g., GDPR, CCPA), collaborating with legal and compliance teams as needed.
- Implement and oversee data governance practices, ensuring data accuracy and accessibility for business intelligence purposes.
Qualifications:
- Bachelor’s degree in Information Technology, Computer Science, or a related field; a Master’s degree or MBA is a plus.
- 8+ years of experience in IT management, with 3+ years in a senior leadership role overseeing diverse IT functions.
- Strong experience in infrastructure management, networking, and cybersecurity.
- Ability to use Power BI and Crystal Reports.
- Multiple server environment with RDS.
- Proficiency with IT procurement processes, vendor management, and budget oversight.
- Demonstrated success in managing and scaling technology teams, with a collaborative and team-oriented approach.
- In-depth knowledge of data management and compliance frameworks, with the ability to implement data governance practices.
- Excellent project management and organizational skills, with a results-driven approach and the ability to prioritize in a fast-paced environment.
- Strong problem-solving abilities and critical thinking skills, with a commitment to improving IT service delivery.
- Ability to work under pressure and meet deadlines.
Salary: $90,000 - $110,000 or commensurate with experience.
About the Company: Founded in 2010, we are a minority-owned, HUBZone certified, small business concern and GSA Schedule holder, based in Atlanta, GA. As an enterprise solutions provider, we offer a wide range of consulting and solutions development services designed to help you deploy the right resources at the right time, the first time. With decades of experience, our leadership team leverages modern technology and future concepts to deliver our flagship services with excellence. We specialize in helping commercial clients enhance their capabilities while improving operational efficiency, and we champion efforts to help modernize agencies and reduce government burden. We value all employees and job candidates as unique individuals, and we welcome the variety of experiences they bring to our company. As such, we have a strict non-discrimination policy. We believe everyone should be treated equally regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, genetic information, pregnancy, or any other characteristic protected by law.
About Wisemen Multimedia, LLC:
Founded in 2010, Wisemen Multimedia, LLC (EIN 27-2836493, DUNS 034-931-168, UEI QMEAXFXBFFT3) is a HUBZone certified hybrid digital business ecosystem creator for people, processes, and technologies. Our principal office is located at Peachtree Dekalb Airport in a designated Opportunity Zone. Let us know if you live in a Historically Underutilized Business Zone (HUBZone). Please copy and paste the link below and enter your home address to determine if you live in a HUBZone. https://maps.certify.sba.gov/hubzone/map#center=39.828200,-98.579500&zoom=5
Source : Wisemen Multimedia, LLC
