Director of Information Technology - Life Unlimited

Job Title: Director of Information Technology

Department: Information Technology

Reports To: Chief Analytics and Project Officer

FLSA: Exempt

Pay Range 95K + DOE

SUMMARY

The Director of Information Technology is responsible for overseeing IT functions. The Director of Information Technology is responsible for managing technology operations, implementing new IT systems, and ensuring effective functionality within budget and time constraints.

BASIC FUNCTIONS AND GENERAL RESPONSIBILITIES:

• Oversee Technology Operations:
  • Evaluate and manage all technology operations, including network security, business intelligence development, help desk, and hardware & software infrastructure.
  • Assess performance against established goals.
• Policy and System Development:
  • Devise and establish IT policies and systems to support upper management’s strategies.
  • Analyze business requirements across departments to determine technology needs.
• Equipment and Software Management:
  • Ensure scalability, reliability, and security of IT systems to support business operations.
  • Purchase efficient and cost-effective technological equipment and software.
  • Inspect existing equipment and software to ensure functionality and efficiency.
  • Identify the need for upgrades, configurations, or new systems and report to upper management.
• Microsoft Systems Administration:
  • Administer and support Microsoft systems such as Active Directory, Exchange, Office, etc.
  • Configure and maintain security access.
  • Administration of user accounts (additions, deletions, modifications), email accounts, and antivirus settings.
• Microsoft Software Usage Maturation and User Education:
  • Implement a Microsoft software roadmap for the deployment and integration of Microsoft software solutions.
  • Create Microsoft software training materials as needed.
  • Conduct, or oversee vendor, training sessions to ensure users are proficient in utilizing the Microsoft software stack effectively.
• Staff Development:
  • Lead, mentor, and motivate a team of IT professionals, including system administrators, network engineers, and help desk technicians.
  • Foster a collaborative and innovative team culture focused on delivering high-quality IT services.
  • Conduct performance evaluations and provide constructive feedback.
  • Identify training needs and organize relevant workshops or courses.
• User Support and Training:
  • Provide technical support and troubleshooting assistance to end-users as needed.
• Budget Forecasting and Cost Control:
  • Develop and manage the IT department budget, including forecasting, planning, and expense monitoring.
  • Optimize spending by prioritizing critical projects and cost-effective solutions.
• Vendor Management:
  • Evaluate and negotiate contracts with technology vendors.
  • Manage vendor relationships, performance, and service level agreements.
  • Stay informed about emerging technologies and assess their potential impact on the organization.
• Cybersecurity Management:
  • Develop and implement cybersecurity policies and practices to safeguard the organization’s data and systems.
  • Monitor network traffic for security threats and respond promptly to incidents.
• Strategic Planning:
  • Align IT strategies with overall business goals.
  • Identify opportunities for technology-driven innovation, efficiency, and growth.
• Disaster Recovery and Business Continuity:
  • Establish and maintain disaster recovery plans to minimize downtime during system failures or disasters.
  • Test and update recovery procedures regularly.
  • Ensure business continuity by implementing backup solutions and redundancy measures.
• HIPAA
  • Serves as the HIPAA Security Officer.
• Other Duties as Assigned

ORGANIZATIONAL RESPONSIBILITIES:

Physical Expectations

This position requires extended periods of sitting with some periods of walking and standing. It may also require bending, kneeling, and/or stooping and climbing stairs. There may be extended periods of using a computer and/or calculator.

Working Conditions

Office environment with noises from people, appliances, telephones, and other occupational noises depending upon the job placement.

QUALIFICATIONS:

• Bachelor’s degree in computer science, engineering, or a relevant field.
• Microsoft Certified Solutions Expert (MCSE)
• Proven experience as an IT Director or in a similar role.
• Strong analytical skills for system analysis, implementation, and evaluation.
• Sound understanding of computer systems (hardware/software), networks, database structures, etc.
• Excellent organizational and leadership abilities.
• Outstanding communication skills.
• Must not have been convicted of any disqualifying felony and must not have been substantiated for abuse or neglect in the state of Missouri, as recorded by the Department of Mental Health’s Employee Disqualification List.
• Must demonstrate safe practices in all areas and exemplify positive professional standards.
• Must obtain a Class E driver’s license during new hire orientation– must carry minimum coverage applicable by law for auto insurance
• Must Receive Seasonal Flu Vaccination

Equal Opportunity Employer