Director of Intake and Outreach Services - Haven for Hope of Bexar County

The Director of Intake and Outreach Services is responsible for managing the Intake and Outreach teams and the operations of the Department...EDUCATION

Master’s degree in Social Work, Public Administration, or related fields is preferred; Bachelor’s degree in such fields is required and equivalent experience may be demonstrated in lieu of a degree.

EXPERIENCE

Prefer a minimum of 5 years social service experience and 3 years supervisory experience.

KNOWLEDGE/SKILLS/ABILITIES

Knowledge of clinical assessments, crisis intervention and community resources

Excellent written and verbal communication skills

Strong interpersonal skills:  ability to collaborate well with others

Effective supervisory skills

Proven track record of building relationships and successful team management and development

Ability to work in a high-volume environment and provide effective and efficient clinical and customer services to members and providers.

MANAGERIAL RESPONSIBILITIES

Responsible for managing the Intake and Outreach Teams

CERTIFICATES, LICENSES, REGISTRATIONS

Must have a valid Texas Driver’s License, a good driving record, reliable transportation and proper insurance coverage on automobile used for work. Monthly reimbursement for applicable and documented work-related expenditures is provided.  Travel within the city and its surrounding areas will be required (if applicable).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard physical activity such as periodic standing, walking, sitting, basic motor skills to access computer files for information or simple data entry.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate, and this position may require work be performed periodically in non-climate controlled conditions. 

BENEFITS

Fully paid base employee medical coverage

Fully paid short- and long-term disability coverage

Fully paid base life insurance coverage

Optional spouse, child, or family medical coverage

Optional dental and vision coverage

403b Retirement Plan with 6% company match

Up to 25 paid days off per year in first year (PTO eligibility increases as tenure rises)

12.5 company holidays