Director of IT (Hybrid) - Patterson Pope

Summary:

The Director of IT provides vision and leadership for developing and implementing information technology initiatives. The Director of IT directs the planning and implementation of enterprise IT systems in support of business operations to improve cost effectiveness, service quality, and business development. This includes overseeing the IT department, managing third-party service providers, and ensuring the optimal performance of all IT equipment and software. This also includes strategic planning, procurement, and maintenance of IT infrastructure, as well as the management of vendor relationships and contracts.

Strategy & Planning

* Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.

* Develop and maintain an appropriate IT strategy that supports the needs of the business.

* Establish IT departmental goals, objectives, and operating procedures.

* Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.

* Assess and communicate risks associated with IT investments.

* Develop, track, and control the information technology annual operating and capital budgets.

* Develop business case justifications and cost/benefit analyses for IT spending and initiatives.

Security and Compliance

* Ensure the security of the company’s IT infrastructure and data.

* Develop and enforce IT policies and procedures to maintain compliance with regulatory requirements.

* Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.

Third-Party Service Provider Management

* Oversee the selection, negotiation, and management of contracts with third-party service providers.

* Ensure all service providers meet performance standards and deliver value to the organization.

* Conduct regular reviews and audits of third-party services to ensure compliance and optimal performance.

IT Equipment Management

* Manage the procurement, deployment, and maintenance of all IT equipment, including phones, computers, printers, and servers.

* Develop and enforce policies for the use of IT equipment and ensure all hardware is updated and secure.

* Oversee IT asset inventory and lifecycle management.

Software Management

* Oversee the acquisition, implementation, and maintenance of software applications.

* Ensure all software licenses are current and compliant with legal standards.

* Evaluate new software solutions and provide recommendations based on the company’s needs.

Operational Management

* Establish lines of control for current and proposed information systems.

* Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate executives and management on their competitive or financial impact.

* Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.

* Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies.

Other duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Formal Education & Certification

Bachelor’s degree in the field of computer science or business administration; Master’s degree in one of these fields preferred.

Knowledge and Experience:

* 5+ years’ experience managing and/or directing an IT operation.

* 10 years’ experience working in the IT industry.

* Experience in strategic planning and execution.

* Considerable knowledge of business theory business processes, management, budgeting, and business office operations.

* Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems.

* Good understanding of computer systems characteristics, features, and integration capabilities.

* Experience with systems design and development from business requirements analysis through to day-to-day management.

* Proven experience in IT planning, organization, and development.

* Excellent understanding of project management principles.

* Superior understanding of the organization’s goals and objectives.

* Demonstrated ability to apply IT in solving business problems.

* In-depth knowledge of applicable laws and regulations as they relate to IT.

* Strong understanding of human resource management principles, practices, and procedures.

* Proven leadership ability.

* Ability to set and manage priorities judiciously.

* Availability Mon-Fri during normal working hours with ability to also work after hours and weekends as required.

Personal Attributes

* Excellent written and oral communication skills.

* Excellent interpersonal skills.

* Strong negotiating skills.

* Ability to present ideas in business-friendly and user-friendly language.

* Exceptionally self-motivated and directed.

* Keen attention to detail.

* Superior analytical, evaluative, and problem-solving abilities.

* Exceptional service orientation.

* Ability to motivate in a team-oriented, collaborative environment.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Conditions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle or feel: reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance, stand, walk and stoop, kneel or crouch. The employee needs to be able to identify and distinguish colors. The employee is frequently required to walk. Sitting for extended periods of time. Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computing equipment.